Silver Tree Consulting & Services signed on today with Apptinuum, a platform developed by ChoiceWORX, to provide artificial intelligence fueled end-user application, device support, and infrastructure management to their clients and internal operations.

ChoiceWORX, an intelligent automation software firm that is revolutionizing Information Technology (IT) operations, recently launched Apptinuum, a first-of-its-kind cognitive platform that combines multiple modern technologies to improve end-user support, infrastructure management, Mean Time To Repair (MTTR) and ultimately the customer experience.

"This strategic integration will significantly reduce end-user tickets, manage synchronous and asynchronous end-point devices and avoid the "admin in the middle" paradigm with issue resolutions for Silver Tree and their clients. In turn, this will produce increased productivity and yield significantly reduced operational costs," said Sam Gross, CEO & Founder at ChoiceWORX.

"We are so impressed with Apptinuum's capabilities that we will deploy it corporate-wide to our own personnel. Apptinuum is a perfect fit for our IT Service Management (ITSM) offering, to better enable digital transformation that delivers real outcomes for our clients. With Apptinuum, we are able to help clients easily automate a wide range of functions, cutting down on their workload, saving them money and enhancing their customers' experience. Our passion at Silver Tree is to deliver the highest degree of automation for business and IT operations. Apptinuum is a fundamental component of our complete solution for digital transformation of IT operations," said Richard Ricks, Founder & CEO, Silver Tree Consulting & Services.