eGain to Exhibit at Avaya ENGAGE 2018
- 6 years 12 months ago
- Cloud
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that the company will showcase knowledge and AI-guided omnichannel engagement for the Avaya contact center infrastructure-eGain Solve(TM) for Avaya-at Avaya ENGAGE® 2018, scheduled for January 28-31, 2018 at New Orleans. eGain will be at booth #720 in the Solutions Expo at the event.
Enables Enterprises to Mitigate Potential Attacks with Greater Visibility and Incident Response
Masergy, a leading provider of hybrid networking, managed security and
eGain to Exhibit at Call Centre World 2018 in Berlin
- 7 years 1 day ago
- Cloud
eGain (NASDAQ:EGAN), the leading provider of cloud customer engagement solutions, today announced that the company will showcase its award-winning digital engagement suite for the Cisco contact centre infrastructure-eGain Solve(TM) for Cisco Unified CCE(TM)-at CCW 2018 in Berlin, scheduled for February 26th through March 1st , 2018.
Finastra sees accelerating FusionFabric.cloud adoption
- 7 years 1 day ago
- Banking, Cloud, Infrastructure
At its regional flagship thought leadership event, Finastra Universe Paris, Finastra today welcomed new companies to the FusionFabric.cloud open architecture. Among the early adopter Fintechs, consultants, banks and academics using the platform to develop and deploy innovative apps are Efficiency MC, Conpend and BankBI. In addition, Thomson Reuters joins Finastra’s innovation ecosystem as a data provider.
Digital Gateway to Europe Accelerates Knowledge Sharing Across Global Data Center Industry with HostingJournalist.com
- 7 years 5 days ago
- Cloud
Digital Gateway to Europe (DG), a government and industry-backed initiative based in the Netherlands, today announces a cooperation agreement with HostingJournalist.com - the global cloud, hosting and data center industry news portal. Together, DG and HostingJournalist.com plan to accelerate knowledge sharing across the international data center industry through online exposure and at industry events.
Waddell & Reed Financial, Inc. Selects eGain for Omnichannel Customer Service
- 7 years 6 days ago
- Cloud
eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced that Waddell & Reed Financial, Inc. (NYSE:WDR) selected eGain Solve(TM) to provide omnichannel customer service.
Coupa Named as Global Leader by IDC
- 7 years 1 week ago
- Cloud
Coupa Software, a leader in business spend management (BSM), was named a leader in the inaugural IDC MarketScape: Worldwide SaaS and Cloud-Enabled Procurement Applications 2018 Vendor Assessment. Among the 13 vendors evaluated, Coupa is recognised as a Leader for capabilities and strategies.
eGain Enables Conversational Customer Service Through Facebook® Messenger(TM)
- 7 years 1 week ago
- Cloud
eGain, the leading provider of cloud-based customer engagement solutions, today announced its integration with Facebook Messenger.
ACI Unveils Cloud-Based Omni-Channel Solution for Merchants
ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, today announced that its UP Merchant Payments solution is available in the cloud. Based on a multi-tenant architecture, it offers the scalability required to meet the channel growth needs of merchants now and into the future.
10 January, 2018 IBM CLOUD NOW CONNECTED TO BT’S ‘CLOUD OF CLOUDS’
- 7 years 2 weeks ago
- Cloud
BT today announced the launch of a new service to provide global businesses with direct access to IBM Cloud via the BT network. BT Cloud Connect Direct for IBM offers businesses the benefits of highly predictable, security-rich and reliable network performance when building and deploying critical business applications and data on the IBM Cloud.
IaaS Hosting Company 3W Infra Launches Global Startup Accelerator Program
- 7 years 1 month ago
- IaaS
3W Infra, a fast growing Infrastructure-as-a-Service hosting provider from Amsterdam with global operations and more than 4,000 dedicated servers under management, announces the launch of a startup accelerator program for innovative, Internet-savvy companies around the world with scalable IaaS hosting needs.
eGain Announces Integration with Salesforce.com
- 7 years 1 month ago
- Cloud
eGain, the leading provider of cloud-based customer engagement solutions, today announced its integration with Salesforce.com. "Businesses are increasingly layering customer engagement systems on top of systems of record such as CRM for differentiation and innovation," said Ashu Roy, eGain CEO. "eGain Solve for Salesforce.com complements Salesforce CRM with award-winning knowledge management, AI, and digital capabilities for customer service."... more
The Evolution of Cloud Tech
- 7 years 1 month ago
- Cloud
Cloud has revolutionised the technology sector over the last decade with key proponents acting as major disruptors in a wide range of end markets. Eager to recognise innovative cloud companies for their pioneering work, Clearwater International’s Partner and International Head of TMT Carl Houghton and Director of TMT Emma Rodgers reflect on current trends and what’s driving changes in the cloud market. What are the key themes you’ve witnessed... more
Argentina's Wenance Selects Mambu SaaS Engine
- 7 years 1 month ago
- SaaS
Mambu today announced that Argentinian fintech Wenance has selected their leading SaaS engine to help drive its Latin American expansion strategy. Wenance chose the solution for its flexibility and time to market, features critical to the company’s rapid growth plans.
CloudTrade Launches Cloud Capture to Manage the Long-tail
- 7 years 1 month ago
- Cloud
CloudTrade, the leading provider of cloud based e-invoicing and e-document processing services, today announced the launch of its Cloud Capture service that will enable customers and their suppliers to process 100% of all their invoices through CloudTrade’s platform.