CloudCraze, the enterprise B2B commerce platform built natively on Salesforce, has collaborated with Deloitte Digital and awarded the leading creative digital consultancy Platinum Partner status, the highest level in the CloudCraze partner program. Together, they deliver full-service cloud-based B2B commerce solutions for enterprises in the manufacturing and consumer goods industry that are quick to implement, Salesforce-integrated and more profitable long term.
The alliance enhances the value that both companies bring to B2B commerce customers through the combination of Deloitte Digital's deep technological experience, industry insight and full suite of implementation services and CloudCraze's cloud-based B2B platform delivering speed to revenue, flexibility and customer focus. Deloitte Digital's vast industry experience and robust offerings have already made them instrumental for implementations with several of CloudCraze's high profile customers, including a large multi-national beverage and brewing company and one of the largest member-owned agricultural cooperatives.
"Deloitte Digital's creative, cloud-based approach to digital transformation has been a major asset for our customers over the years and our combined solutions provide unmatched value," said Ray Grady, president and chief customer officer at CloudCraze. "We look forward to leveraging Deloitte Digital's vast industry experience and are excited to have them on board as an integral CloudCraze Platinum Partner."
CloudCraze has worked closely with Deloitte Digital to build accelerated solutions. They combine a unique set of solutions and platforms, including Salesforce and CloudCraze commerce on Salesforce, to offer Deloitte customers a unified customer experience across the digital enterprise. The interactive platform was developed in response to customer need for a more robust integration of digital cloud platforms across CRM, commerce, digital marketing, and other customer engagement channels.
"Working with CloudCraze has allowed us to create even more engaging, strategic and flexible B2B commerce solutions with CloudCraze's unique speed-to-market and cloud-first, SaaS-based approach to customer engagement," said Paul do Forno, managing director, Deloitte Consulting LLP, and commerce and content practice lead at Deloitte Digital. "CloudCraze's unique offerings strengthen the digital ecosystem platform we have built and we're excited about the value the strategic alliance will bring our combined customer base."
This alliance comes at a time of growing importance for robust digital offerings in B2B. Estimates from Gartner show the digital commerce platform market will have grown at a compound annual growth rate of over 15 percent from 2015 through 2020. With a cloud-first, customer-centric approach to commerce, the CloudCraze and Digital Deloitte's joint services will enable B2B companies to stay ahead of the SaaS adoption curve, offering them a more efficient and engaging approach to commerce.