Alkami Technology, a provider of online and mobile banking solutions for financial institutions, announced that Open Technology Solutions (OTS), a Centennial, Colo.-based Credit Union Service Organization (CUSO), has selected its ORB digital banking platform to provide OTS’s member credit unions, including Denver-based Bellco Credit Union, New York-based Bethpage Federal Credit Union (Bethpage FCU) and Baltimore-based SECU of Maryland (SECU), with a modern and highly-customizable digital banking platform for more than 750,000 members. Alkami’s ORB platform will integrate with each credit union’s Fiserv DNA core system.
Alkami’s ORB platform will provide OTS and its member credit unions with enhanced digital banking by providing an elegant and consistent user interface. It provides a modern, unified platform across all devices and functional offerings, including retail, business, mobile, bill pay, personal finance management (PFM), Person-to-Person payments, marketing and more. ORB has a highly scalable and distributed architecture, which enables the platform to support growing user bases. Additionally, OTS’ member credit unions can build their own apps and product extensions, as well as integrate new features and functions using the flexibility of Alkami’s platform.
“As part of developing a robust digital strategy, we began searching for a platform that was focused around the user experience and offered consistency across all channels to better attract, serve and retain members,” said Mike Atkins, CEO at Open Technology Solutions. “With Alkami’s ORB platform, our member institutions can deliver the same capabilities across different platforms while optimizing the user experience. Our credit unions will seamlessly consolidate various alert platforms, and we expect ORB will increase member engagement with our digital channels, as well as serve as a strong acquisition tool for prospective members.”
“When evaluating various digital banking platforms, the primary criterion was that it provides an exceptional, modern user experience,” said Kyle Markland, chief operating officer of Bethpage Federal Credit Union. “Alkami stood out against others because it’s not a one-size-fits-all solution, but rather a flexible platform that can be highly customized to the needs of each institution and its members. We’re confident that ORB will allow us to better attract future generations of members who may manage their finances primarily in a mobile environment.”
ORB also features an integrated content management system that delivers one-to-one product marketing and cross sell opportunities. This enables OTS’s member credit unions to effectively promote products and services that are tailored and relevant.
“According to Javelin, half of the U.S. adult population now banks using smartphones and tablets – an increase of 29 million since last year,” said Stephen Bohanon, chief strategy and sales officer of Alkami Technology. “This increase indicates a strong shift in consumers’ preference, placing greater pressure on institutions to ensure a superior digital experience. Institutions like Bellco, Bethpage FCU and SECU recognize this, and in response, are innovating their digital channels to meet new demands. We look forward to supporting this journey as their digital banking partner of choice.”