Mahalo Banking, a CUSO that provides online and mobile banking solutions for credit unions, has been selected as a 2023 Finovate Awards finalist for the categories of Best Fintech Partnership and Excellence in Financial Inclusion. The Finovate Awards recognize the companies driving fintech innovation forward and the individuals introducing new ideas to the industry.

Mahalo is the only reseller of digital banking software selected as a Finovate Awards finalist for its Thoughtful Banking™ functionality, engineered to deliver humanized digital banking capabilities that cater to the neurodiversity of members. Finovate has also recognized Mahalo for its collaboration with credit union partner Park View Federal Credit Union (Park View). Mahalo worked closely with Park View during the development of its Thoughtful Banking features to ensure the enhancements would have a meaningful impact on the member experience.

Tanya Holland, Director of Digital Operations with Park View said, “Our team was excited by the opportunity to collaborate with Mahalo and expand our digital capabilities. We strived to find a digital banking partner who values consistent innovation to match the industry’s pace and aims to deliver an exceptional experience for our members. Mahalo has proved to be an incredible partner that supports our digital transformation goals and has taken our online and mobile experiences to a whole new level with their neurodiversity features.”

“We are honoured to be among the few companies selected as a multiple-category Finovate finalist, as well as the only digital banking solution reseller recognized for our member experience platform innovations. These nominations signify the value of our technology both to the credit unions we serve and the advancement of the industry’s inclusivity as a whole,” said Denny Howell, COO of Mahalo. “Our team is committed to ensuring every credit union is equipped with digital banking capabilities to fully support their entire membership base, and that journey all began with the help of Park View. We appreciate their trust and willingness to share insights from real members that helped us collaboratively shape the functionality of our enhanced platform.”

Winners of the 2023 Finovate Awards will be announced during the FinovateFall Conference at the Marriott Marquis Times Square from September 11-13, 2023. This yearly conference hosts a variety of leaders from banks, fintechs, platform players, regulators, investors and other financial institutions re-defining the future of financial services. FinovateFall features live demos of innovative fintech solutions, expert advice from key influencers and unparalleled networking opportunities.