DUCA Financial Services Credit Union Builds Member Relationships on Fiserv Technology

DUCA Financial Services Credit Union Builds Member Relationships on Fiserv Technology
01.10.2019 07:52 am

DUCA Financial Services Credit Union Builds Member Relationships on Fiserv Technology

Banking , Financial

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that DUCA Financial Services Credit Union Ltd. (DUCA), based in Toronto, has selected Fiserv for core account processing to modernize operations, better serve members, gain efficiencies and increase overall agility.

DUCA selected the DNA® core account processing platform from Fiserv, which will allow the credit union to better leverage account data in order to anticipate member needs and streamline processes. The credit union’s transition to the new core platform will be led by Canadian financial technology provider Celero, a firm that enables credit unions across Canada to implement technology solutions that accelerate their digital transformation.

“At DUCA, our members are actually owners, which puts them at the center of every decision we make,” said Doug Conick, president & CEO, DUCA. “Our approach combines ‘high tech’ with ‘high touch,’ where we use the efficiencies of technology to further enhance close relationships with members. To that end, we needed an intelligent, agile core platform provider that will strengthen our ability serve members both now and in the future.”

DUCA will be well served by the innovative relational data architecture of DNA. The DNA platform stores, manages, and connects to information to provide a global view of member relationships, enabling credit union staff to better understand and anticipate individual member needs. The core system is recognized by industry-leading analysts for this flexible, relationship driven data model.

“Our focus is on helping credit unions like DUCA gain the operational and relationship management advantages they need to accelerate their growth strategies. Through our technology integration experience and relationships with organizations like Fiserv, we are helping drive credit unions’ digital transformation goals forward,” said Simon Vincent, executive vice president, banking and omnichannel solutions, Celero.

“With DNA, DUCA is investing in a technology platform that can provide a complete view of member relationships and has the flexibility to address members’ evolving needs,” said Rob Palin, general manager, Canada, Fiserv. “Along with our partner, Celero, we are committed to helping DUCA meet its aggressive implementation timeline and growth initiatives.” 

Related News

Banks must resolve explainability and “black box” risk governance challenges to succeed with AI post-pandemic, says Economist Intelligence Unit report supported by Temenos

Data bias, “black box” risk, and lack of human oversight are the main governance issues for banks using AI, according to the Economist Intelligence Unit (EIU) report “... Read more »

Auriga, provider of next-gen banking technology, opens its first offices in Spain and Mexico

 Auriga, an Italian company specialising in omnichannel banking solutions, today announced the opening of two new... Read more »

ABAKA Accelerates North American Expansion with Three Senior Executive Appointments

 ABAKA, the global leader in digital saving and retirement enterprise SaaS solutions, has announced three new senior hires in... Read more »

Backbase expands APAC presence with new ANZ offices

Digital banking software provider, Backbase, has today announced the launch of its new offices in Sydney and Melbourne. With the expansion, Backbase is well... Read more »

Lanistar agrees £150M valuation with fresh £15M VC funding

London Lanistar, the hassle free banking alternative set to revolutionise how customers streamline their money, has... Read more »

Al Ain Finance selects Temenos SaaS to remotely deploy corporate banking solution during Covid-19

Temenos (SIX: TEMN), the banking software company today announced that Al Ain Finance will rapidly deploy Temenos Infinity and Temenos... Read more »

Magazine
ALL
Free Newsletter Sign-up
+44 (0) 208 819 32 53 +44 (0) 173 261 71 47
Download Our Mobile App
Financial It Youtube channel