Banks Admit to Losing 20% of Their Customers Due to Poor Customer Experience, Having Overlooked What Matters, New Study Reveals
- 1 year 5 months ago
- Banking
Global banks are losing one in five (20%) of their customers due to poor customer experience, having overlooked what truly matters, according to new research by 10x Banking.
Money 20/20: ‘Banks Called Upon to Support SMEs International Expansion, as 70% Abandon Overseas Plans’
- 1 year 5 months ago
- Banking
Banks need better cooperation with SMEs to grow the economy as 70 per cent of businesses have abandoned overseas expansion plans due to a lack of resources and support, according to industry experts at Money 20/20. Almost three quarters (72 per cent) of business owners feel their banks provide ‘very limited’ support around international finances, revealed the SME Empowerment Report from financial toolkit, HedgeFlows.
Enfuce Announces Partnership with Kvika Bank at Money 20/20 to Transform Financial Services in Iceland
- 1 year 5 months ago
- Banking
Card issuing and processing pioneer Enfuce has been chosen by Iceland’s Kvika Bank to modernise its payment services, including the launch of a Visa consumer credit card, integration with Apple Pay and Google Pay, and the relaunch of the bank’s market-leading Aur app.
BANKING FOI STATS: Complaints About Nuisance Calls Saw Freak Drop of 57% in 2022, Quadient Reveals
- 1 year 5 months ago
- Banking
The number of nuisance calls and texts reported to the Information Commissioner’s Office (ICO) dropped by 57% in 2022, a Freedom of Information (FOI) request from technology company Quadient has revealed.
Mumbai-based IndiaP2P Becomes the First Indian Startup to Win Women World Banking’s Fintech Innovation Challenge
- 1 year 5 months ago
- Banking
Mumbai-based fintech startup IndiaP2P announced that it has won the Grand Prize at Women World Banking’s Fintech Innovation Challenge.
Teya and Liberis Team Up to Improve Access to Finance for UK Merchants
- 1 year 5 months ago
- Alternative Finance
Teya, the customer-centric operating system and financial service provider for merchants in Europe, has today announced its partnership with Liberis, the UK’s leading embedded finance platform.
Intellect Global Consumer Banking Launches Open Finance Enabled Retail Banking Platform Built on eMACH.ai to Revolutionise the Retail Banking Industry
- 1 year 5 months ago
- Retail Banking
Intellect Global Consumer Banking (iGCB), the consumer banking arm of Intellect Design Arena Limited, has launched its Open Finance Enabled Retail banking platform built on eMACH.ai at Money20/20 in Amsterdam. The new Retail Banking Platform empowers banks to create unique products and curate experiences by partnering with country-ready marketplace players. The platform encompasses end-to-end Retail Banking across Savings, Deposits, Payments,... more
Allica Bank Enlists ClearBank to Boost Business Banking for UK SMEs
- 1 year 5 months ago
- Banking
ClearBank, the enabler of real-time clearing and embedded banking for financial institutions, today announced its partnership with Allica Bank, the fintech challenger bank dedicated to supporting established UK small and medium businesses.
Small and Medium-sized Consultancies Say Offering Specialist Consulting Services Can Stymy Growth, But Remains Key to Long-term Success
- 1 year 5 months ago
- Alternative Finance
Offering a specialist consulting service can hinder short-term growth at consulting firms throughout the UK, but providing specialist expertise remains crucial to their long-term competitive advantage, according to new research published today.
HeavyFinance Partners with Agricarbon for Major European Climate Project
- 1 year 5 months ago
- Alternative Finance
HeavyFinance, a European climate tech investment marketplace, has partnered with automated soil carbon measurement company, Agricarbon, for a European climate project to measure carbon impact.
paybox Bank Embarks on Ambitious Growth Plan Supported by Avaloq’s Core Banking Platform
- 1 year 5 months ago
- Core Banking
Vienna-based paybox Bank, a subsidiary of A1 Telekom Austria, is migrating its operations to the Avaloq Core Platform to drive the expansion of its business and to create a comprehensive suite of banking services. With this agreement, paybox Bank has the flexibility to expand into any business area as a licensed online bank, with the ability to efficiently scale as its client base continues to grow.
Castle Trust Bank Renews Contract and Transitions to the Latest Phoebus Core Banking Servicing Platform
- 1 year 5 months ago
- Core Banking
Castle Trust Bank has renewed its contract with Phoebus for another five years and will be transitioning to the software provider’s latest core banking servicing platform. The two firms have worked together since 2016 when Castle Trust migrated its entire mortgage book of loans onto a bespoke Phoebus system.
European Banks at the Forefront of Climate Innovation Race Must Maximise This Commercial Advantage
- 1 year 5 months ago
- Banking
While some may see ESG as a tick-box exercise, Cogo has found carbon footprint tracker users to be more satisfied with their bank. Many European banks have woken up to this faster than counterparts in other markets around the world by innovating to use data and technology to help customers manage and reduce their impact while also giving them a commercial advantage.
Young Brits Lead Europe in Shunning Bricks and Mortar Banking for Digital
- 1 year 5 months ago
- Banking
Young Brits are significantly more likely than others in Europe to prioritise digital over physical in-person services when choosing a bank or lender, new research has found. The findings – commissioned by CRIF, Europe’s leading provider of digital transformation for financial services – found only one in five (21%) of those aged 18-34 in the UK would now choose a bank based on it having a nearby branch.
Banking for a Greener Future – Tandem Bank Reports Transformational Year in 2022
- 1 year 6 months ago
- Banking
Tandem Bank is further cementing its position as one of the nation’s go-to banks for those looking to save, borrow and spend a little bit greener, as it reports its business performance for 2022. With a transformational year, the bank has surpassed a number of financial milestones: • Underlying operating profit of £4.5m – breaking into underlying profitability for the first time in bank’s history
