Bias in Customer Service is a Problem, but Could Artificial Intelligence and Robots Save the Day?
- 6 years 11 months ago
- Artificial Intelligence
It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated. A new study from AI experts Pegasystems and issued for National Customer Service Week sets out what British customers think.
EclecticIQ Platform 2.0 Redefines Threat Analysis with Intelligence Reporting, New UI, and More
- 6 years 11 months ago
- Artificial Intelligence, Infrastructure
Reaffirming EclecticIQ's commitment to improving the effectiveness of cyber threat analysts, the new analyst-centric features of EclecticIQ Platform 2.0 allow investigations to go faster and go farther than any other product on the market.
Banking AI Platform Leverages Empathy Engine to Transform the Industry
- 6 years 12 months ago
- Artificial Intelligence
BOND.AI, a conversational artificial intelligence financial platform, is helping bridge the gap between consumers who want to overcome their financial needs and banks who want to effectively engage with those consumers.
Virtusa and WorkFusion Team on AI-powered Sanctions Screening
- 6 years 12 months ago
- Artificial Intelligence
Virtusa Corporation, a global business consulting and IT outsourcing company that accelerates business outcomes for its clients, and WorkFusion, the leading provider of intelligent automation, today announced the launch of an artificial intelligence (AI)-powered sanction screening solution that helps banks reduce operational effort and manage false positives.
Pendo Systems Officially Launches the Pendo Machine Learning Platform
- 6 years 12 months ago
- Artificial Intelligence, Data
Pendo Systems, led by industry veteran Pamela Pecs Cytron, launches the new Pendo Machine Learning Platform (PMLP). With advanced machine learning capabilities at its core, the Pendo Machine Learning Platform is a unique data management and intelligence platform, providing exploration, discovery and analysis capabilities across multiple, disparate sources of unstructured data. PMLP is already in use within two global sell-side firms.
Anomali signs MoU with UBF to Launch Its First Threat Intelligence Sharing Group for Banks in the UAE
- 7 years 1 week ago
- Artificial Intelligence, Banking
Anomali, provider of market-leading threat intelligence platforms, has launched its first Information Sharing and Analysis Center (ISAC) in the United Arab Emirates (UAE). This debut is in partnership with the UAE Banks Federation (UBF), the professional representative body comprising 48 member banks operating in the UAE. It will initially bring together 13 banks’ cyber security data in Anomali’s ThreatStream platform.
Envestnet/Yodlee Debuts AI-based FinCheck Wellness App
- 7 years 1 week ago
- Artificial Intelligence
Envestnet | Yodlee, a leading data aggregation and analytics platform powering dynamic, cloud-based innovation for digital financial services, is demonstrating its vision of the Artificial Intelligence (AI) FinCheck app at FinovateFall in New York City.
Veezoo to Run AI Proof-of-Concept Trial with AXA
- 7 years 2 weeks ago
- Artificial Intelligence
Veezoo , a conversational Artificial Intelligence technology that enables users to understand their company’s data, has partnered with AXA Winterthur for a three months Proof of Concept (PoC) beginning July 2017.
ThreeD Capital Announces Its Artificial Intelligence Investment, GoldSpot Discoveries, Reports Major Milestone At Sprott Mining Majority Owned Jerritt Canyon Project
- 7 years 2 weeks ago
- Artificial Intelligence, Investment Management
ThreeD Capital Inc. an emerging Merchant Bank, led by Sheldon Inwentash, that focuses on investments in best of breed, early stage disruptive companies, is pleased to announce the achievement of a major milestone by its' artificial intelligence holding, Goldspot Discoveries Inc. ("Goldspot"). ThreeD owns a 22% equity interest (on a non-diluted basis) in Goldspot. GOLDSPOT BRINGS ARTIFICIAL INTELLIGENCE TO MINERAL EXPLORATION
Crealogix acquires Koemei's AI technology for data and video analytics
- 7 years 2 weeks ago
- Artificial Intelligence
Crealogix has purchased the cutting-edge artificial intelligence (AI) technology of Koemei.
Emirates NBD's AI banking robot learns Arabic
- 7 years 3 weeks ago
- Artificial Intelligence, Banking
Emirates NBD’s Pepper has now learnt to speak Arabic! The artificial intelligence (AI) powered humanoid robot, brought to the UAE by Emirates NBD last year, has been widely popular due to his novel proposition and charming personality, and will now also cater to the bank’s Arabic-speaking customers.
RBC Pilots AI-based Financial Insight Tools
- 7 years 3 weeks ago
- Artificial Intelligence
Walk the dog, make lunch, dash out the door to work, pay bills, buy groceries on the way home, binge-watch your favourite series, reset and start all over again tomorrow. Living in the moment doesn't leave a lot of time for planning your future, or for trying to grow any savings to finance that future. Imagine if money management and saving could be effortless, something that happened in the background while you were busy living your life?
AI for Better Banking Customer Experience
- 7 years 1 month ago
- Artificial Intelligence, Banking
80% of bankers believe that AI will revolutionize the way information is gathered and expect AI to accelerate better customer experience. See the stats and how AI is set to transform customer experience in banks.
Personal Finance App Douugh Moves Into Beta
- 7 years 1 month ago
- Artificial Intelligence, Banking
Douugh, a fintech banking challenger founded on an Artificial Intelligence (AI) first approach to enabling financial wellness, is introducing an AI-powered financial platform guided by Sophie - a 24/7 personal assistant for finances.
