Richard is an experienced leader with extensive IT Sales, Marketing and Partner enablement experience within EMEA. Having joined TIBCO in late 2016, Richard assists TIBCO clients and their partners deliver business advantage with the challenges they face across the financial services and insurance sectors. Prior to joining TIBCO, Richard held a number of senior sales positions at Open Text over a period of eighteen years, and has a proven track record running sales and partner collaboration across a number of financial services sectors including Retail, Corporate and Investment Banking, as well as General, Life and Specialist Insurance. Front Office projects delivered include direct customer portals in wealth management, global marcomms and marketing asset management platform in investment banking, brand management & product delivery in retail banking and underwriting & claims re-platforming in insurance. Back office projects include delivering transformational global HR management processes projects, ERP management delivery from invoice management to expense processing, and AUM & market positional compliance programmes with High Performance Compute, Analytics and Content Management projects.
Card-on-file (the process of collecting and storing payment card credentials) is fundamental to the card-not-present (CNP) ecosystem, facilitating the delivery of popular payment methods such as one-click ordering and recurring payments. Growing CNP Read more »
A new approach to the personal approach Banking, like any industry, goes though cycles. It has trends. Through its over-arching forward progression, there are times when it learns from the past, just as much as there are times when it forges the Read more »
I just saw a report from the World Economic Forum, who estimate that over $1 trillion in new trade will be created through blockchain-based distributed ledger technologies (DLT) over the next decade. They also estimate it will reduce the global Read more »
Among the many critical success factors driving change across the financial sector, some obvious ones stand firmly at the top of the 'to-do' list. Deloitte's 2018 Banking Industry Outlook observes: “For banks globally, 2018 could be a pivotal year Read more »