Cross-border payment specialists, PPRO, has announced, Robert Schwegler as the new Chief Technology Officer (CTO), as of 1^st May, to further strengthen the PPRO Management Team. Robert takes over from Andrew Weir, who has served as interim CTO since 1^st September 2018, and will focus on all aspects of the company’s technical development. His aim will be to drive the transformation of the company’s structures, software and processes from the European to the global level.

Two major trends stand out in today’s payments acceptance ecosystem: globalization and digitalization. We’re all transacting, operating and trading on an increasingly global stage, while new payment types and form factors are delivering better, more seamless services to consumers. For payments stakeholders however, navigating budgetary restraints and technical and compliance challenges is making innovation complex.

Don’t get left behind in today’s evolving payments landscape

MuleSoft, provider of the leading platform for building application networks, today announced the next major release of Anypoint Platform™ with the launch of Anypoint API Community Manager and other significant advancements across the platform. API Community Manager uniquely combines a full-featured API portal and industry-leading digital experience capabilities, transforming how teams collaborate across the entire lifecycle of an API program.

Appian today announced the immediate availability of Appian AI, a free and fast way for Appian customers to add best-of-breed artificial intelligence capabilities to any application built on the Appian Platform. Initial AI services are powered by Google Cloud Platform. Appian AI is included in the Appian Platform; additional charges may apply with increased levels of usage.

FintechOS, a start-up specialized in accelerating the digital transformation of financial institutions worldwide, has just attracted EUR 1,1M post-seed investment in a new round led by GapMinder VC, with participation of LAUNCHub Ventures, Gecad Ventures and private investors. This makes the total capital invested so far worth EUR 2.7 million and turns FintechOS in one of the best funded start-ups entering into global scaling stage. The company plans to continue its aggressive expansion and raising another EUR 8-10 million in a series A round by the end of 2019.

In the beginning, there was digital experience, analytics and, cloud. Of the nine Marco forces, these three have consistently captured most mindshare and dollars in investment over the last decade, and with a good reason. But, today they are the pillars upon which many ambitions for the future are built. And we are far from being done.

Digital experience

The number of customer complaints have climbed to a 5 year high in the financial services sector, up 130 per cent in some cases owing to customer service, according to the Financial Ombudsman Service complaints handling data out today.

Customer complaints against financial services institutions have hit a 5-year high year, with payday loan complaints surging 130%, according to data just published by the Financial Ombudsman Service.

Facilitating the flow of legal entity and counterparty information between banks and data providers to counteract financial crime, bribery and corruption is critical. Fenergo, the leading provider of digital Client Lifecycle Management (CLM) software solutions, has partnered with Refinitiv, global provider of financial markets data and infrastructure, to enable customers to more efficiently identify risk.