Nordea launches the first Nordic bank service via Facebook Messenger. Powered by Nets, it initially allows for payment of Norwegian bills via an e-invoice in Facebook Messenger – anytime and anywhere.
“Paying bills has never been a fun task,” says John Sætre, Head of Consumer Market Services, Nordea Norway. “Now, we are making it very easy for our customers to pay their bills via a platform that many of them are already active on.”
The service is fully automated and the payment is initiated via an online dialogue with a chatbot in Facebook Messenger.