“Rewinding the clock on lost access to cash and services?
In 2022, most banks assumed that pandemic behaviour was forever. This accelerated plans to shutter banks and slash ATM networks. As we go into 2023, those pandemic behaviours are being eclipsed by how economies are struggling, and individuals and businesses are all finding it tougher to get by. We are already seeing a return to the use of cash in the cost of living crisis.