EQ (Equiniti), the international technology-led services and payments specialist, is delighted to announce that it is launching a new automated complaints management product for the financial services industry – EQ Complaints Professional.

EQ Complaints Professional is a powerful complaints solution that will enable firms to enforce their FCA compliance immediately and on a continual basis as regulation evolves.

Mastercard announces three key financial firms as the latest companies to start using Mastercard Open Banking Protect, safeguarding organisations who manage customer accounts against compromised or unauthorised third-party providers (TPPs).

Aion, DiPocket and Modulr have all signed agreements to use the Protect solution, which is a key component of Mastercard’s Open Banking Solutions™ portfolio of market-leading applications and services to underpin, enable and safeguard the open banking ecosystem across Europe.

While consumer credits are becoming more automated and user-friendly to request, all other credits are often still very manual and labor intensive to originate.

In this (relatively long) blog I will try to give a description of the (potentially many) different steps in a credit origination process and how they can be innovated.

Today, Raiffeisen Bank International (RBI) is launching the second edition of its CEE Fintech Atlas. It provides a profound overview of 19 fintech ecosystems in Central and Eastern Europe (CEE). Data on the size of the ecosystems, the most important fintechs, the largest investors as well as the readiness of the countries’ population for digital banking are not only updated. The CEE Fintech Atlas 2019 also has a focus on the hot topic of Open Banking in response to the second Payment Services Directive (PSD2) by the European Union.

Global expansion specialists Newfound today announced the first ever virtual fintech trade mission between the UK and the APAC region since the coronavirus shutdown. It aims to open export markets, create new jobs, and scale up opportunities for the fintech sector and the broader digital economy across both regions.