Few would argue that we are currently in the midst of a highly challenging period for Financial Services (FS) firms. The Covid-19 pandemic continues to disrupt almost everything, from the health and safety of employees, to the need to meet rapidly changing customer requirements.
The fall-out from Brexit means that FS is still to settle down and there are many more ‘mundane’ pressures such as cybersecurity, data regulation, the threat from challenger banks, and the need for automation to cite just a few.














