Global survey reveals customers want banks to help them manage their financial lives and prefer digital interactions, but banks must remember the human touch

Banks must remember the human touch as they develop their digital banking services, according to a global survey1 of retail banking customers from Temenos, the banking software company.  

Ian Savage brings wealth of fintech and financial services knowledge alongside particular expertise in driving growth 

• The total facility is one of the largest under the Bank’s programme

Propel, one of the UK’s largest and fastest-growing independent asset finance providers, today announces two further financing tranches from the British Business Bank to add to its existing ENABLE Funding facility. The total facility will allow more than £216m of finance to be provided to SMEs across the UK.

Gregfins, a UK-based PFM app, joined forces with Salt Edge, leader in developing open banking solutions, to empower its end-customers to connect and access all bank accounts in one app.

70% of Millennials and Gen-Z use from 3 to 6 different payment providers. More than half would like to have their expenses, currencies, bills, accounts, investments, and other financial information in one place, where they can keep track of all their activities.

Bolero International, the leading cloud-based trade finance digitisation experts, announced today the promotion of Chris Broster to the role of Chief Financial Officer.  

With trade finance digitisation kicking into a higher gear as well as Bolero’s continued investment into its platforms, the market has received its latest innovations with tremendous enthusiasm following the release of Galileo TPaaS for Banks.

Cyberport Academy will host a Green Finance Speaker Series to promote green finance in Hong Kong with FinTech support in light of the rise of green finance. Cyberport believes that FinTech can empower the development of green finance and is committed to playing a role in promoting green FinTech to strengthen Hong Kong as an international financial centre.

JPMorgan Chase has made history as the first big US bank to offer crypto funds to retail customers beyond the very wealthy, per Insider.

Global eTrade Services (GeTS), a global trade platform company, announced today the launch of CALISTA inventory financing (CIF) – one of the first platforms to be integrated with the Singapore Trade Data Exchange (SGTraDex) to simplify information flows through the global supply chain ecosystem via a shared data stream.

- New service enables businesses and consumers to send payments in seconds with full transparency and strong security

- SWIFT Go is a key building block in the co-operative’s strategy  to enable instant and frictionless cross-border transactions - Seven leading global banks already live with the service 

Comment from David Donovan, Executive Vice President, Financial Services, North America at digital transformation consultancy Publicis Sapient: