WILL 2023 BE THE YEAR OF THE CUSTOMER?

At the 2023 edition of the CX BFSI Exchange UK, join CX leaders from across the industry to discuss, share insights, and benchmark a new era of customer excellence. This invitation-only event brings together top executives from MasterCard, Monzo, London Stock Exchange, Lloyd's, Nationwide, Goldman Sachs and more to explore the latest trends and best practices in customer experience.

India-based neobanking platform Jupiter has reportedly snared INR 25 crore ($3m) in debt from Alteria Capital.

OKX, the world-leading cryptocurrency platform, has issued updates for the week beginning January 2, 2023.

OKX Trading Bot Month offers prize pool of 64,000 USDT
Between January 1 and January 20 OKX is running its Trading Bot Month, in which 64,000 USDT of rewards are up for grabs.

Remitly Global, Inc. (“Remitly”), a leading digital financial services provider for immigrants and their families in over 170 countries around the world, today announced the successful completion of its previously announced acquisition of Rewire, an Israeli-based remittance and financial services platform for migrant workers, on January 5, 2023.

Securrency, a leading developer of institutional-grade, blockchain-based financial and regulatory technology, today announced that Nadine Chakar will join the company and assume the role of Chief Executive Officer effective January 9th, 2023. 

The full-stack ID verification, compliance, and fraud prevention startup, iDenfy, announced a new partnership with Pay with Suave, a financial payment technology platform offering its users buy now, pay later services. iDenfy’s verification solution will reduce fraudulent payment attempts while guaranteeing compliance with KYC and AML laws. 

Eagle Bitcoin ATM is excited to announce the launch of Australia's first Bitcoin ATM with Lightning capability. The new ATM has been installed at The Strand Shopping centre in Coolangatta and is now available for use by the public.

The Bitcoin ATM allows users to easily buy and sell Bitcoin using cash and is equipped with the latest technology including Bitcoin Lightning capability for faster, cheaper transactions on the Bitcoin network.

1. There will be agreement that the unregulated crypto experiment has failed

With the collapse of FTX, the ‘crypto winter’ and the breaking of Terra UST’s peg – 2022 has been a challenging year for the cryptocurrency sector. Consumers were attracted to this volatile asset class which offered steep returns compared to traditional markets. But the collapse that followed served as a potent reminder of why we have financial regulation in place to protect people.

In 2021, UK losses to authorised push payment (APP) scams reached £583.2 million. This 39 per cent year-on-year increase in losses shows how inventive and active scammers can be. FICO is hosting a round table on 8 February 2023 at The Shangri-La in The Shard, London, to discuss what can be done to tackle this threat to financial stability.