The number of customer complaints have climbed to a 5 year high in the financial services sector, up 130 per cent in some cases owing to customer service, according to the Financial Ombudsman Service complaints handling data out today.

Customer complaints against financial services institutions have hit a 5-year high year, with payday loan complaints surging 130%, according to data just published by the Financial Ombudsman Service.

Facilitating the flow of legal entity and counterparty information between banks and data providers to counteract financial crime, bribery and corruption is critical. Fenergo, the leading provider of digital Client Lifecycle Management (CLM) software solutions, has partnered with Refinitiv, global provider of financial markets data and infrastructure, to enable customers to more efficiently identify risk.

The downfall of banks has been predicted several times throughout history. In the 1990s it was said that “banking is necessary, banks are not” and for banks these gloomy forecasts have gained renewed traction in recent years. Fintechs delivering a relevant and razor-sharp digital customer experience make banks look dusty and foot-dragging. At the same time, tech-giants such as Apple, Tencent and Alibaba are moving rapidly into areas usually associated with more traditional financial institutions.

Finastra has announced the appointment of Mark Miller as Chief Financial Officer (CFO) effective May 13, 2019.

While British consumers expect their banks to ensure that the latest technology is available, consumers’ rate of adoption does not necessarily meet the rate of innovation. Nearly a third (30 percent) of Brits say their bank is over-ambitious introducing additional services on different devices, saying they do not need or want more ways to interact. At the same time, over two-thirds (69 percent) expect their bank to be delivering the latest technology to them and a third (34 percent) say that since they started using devices to manage their money, their financial goals are clearer.

The hacking of WhatsApp’s messaging service is a classic example of a Buffer overflow attack.

Buffer overflows aren’t new, but you don’t often see them these days and this attack is particularly clever because it uses this flaw to gain access to a phone without the user even answering.

Adyen (AMS: ADYEN), the payments platform of choice for many of the world’s leading companies, announced today that it has been selected by Uber to be its initial solutions provider for3D Secure (3DS).

Three in ten (28%) British adults ran a ‘deficit budget’ in the past month, spending more during the month than they received in income, according to new research from R3, the insolvency trade body, and ComRes.

One in six British adults (17%) spent up to £100 more than they received in income over the past month; 7% spent between £100 to £300 more; and 3% spent over £300 more.