Atom bank, the UK’s first app-only bank, has appointed Ayshea Robertson as its new Chief People Officer (CPO).

Ayshea joins from Zen Internet, the internet service provider, where she spent six years as CPO and Board Director. She has significant experience leading HR functions within a wide range of businesses over the course of her career, including at Bellway Homes, Technology Services Group and Newcastle Building Society. 

Experian Consumer Services is excited to announce a partnership with Oakbrook, a leading non-bank consumer lender, to offer debt consolidation loans on the Experian Marketplace using Paylink’s innovative ReFi technology. This collaboration marks a significant milestone in improving financial inclusion and unlocking access to credit for more customers. 

Ebury, the global financial technology firm, is pleased to announce the strengthening of its Institutional Solutions team, reinforcing its commitment to supporting the alternative fund management industry. The firm welcomes two new hires: Tom Farrow and Aaron Bird.

 Worldline, a global leader in payment services, announces the appointment of Paul Marriott-Clarke as Head of Merchant Services business, effective 7 October 2024.

Paul Marriott-Clarke succeeds Marc-Henri Desportes, who has led the division since February 2024 alongside his other roles.

Temenos today announced the appointment of Barb Morgan, as Chief Product and Technology Officer. Reporting to Temenos CEO Jean-Pierre Brulard, Barb will join the company’s Executive Committee and lead the technology and product organization. Her appointment is effective immediately.

MyBank, the widely used account-to-account (A2A) payment method enabling individuals, companies and public authorities to make and receive payments directly through their online banking portal/app is announcing a new partnership with leading payments platform Paysafe. 

Trustly, the global leader in open banking payments, is excited to announce the appointment of Adam Miller as its new Group Chief Financial Officer (CFO).

Based in Stockholm, Adam joins Trustly from Deliveroo, where he served as CFO for over two years, successfully leading the company through its 2021 London Stock Exchange listing and navigating significant growth during the pandemic. 

In financial services, advances in AI have the potential to enhance a whole host of business processes, from predicting consumer behavior to fraud detection.  Yet, in the race to establish a competitive edge, some companies have rushed into AI deployments, resulting in some early teething problems. For instance, last year a major bank allegedly charged customers overdraft fees based on data from an AI-powered system, even when the customers were not actually overdrawn.

Starling grew quickly, from approximately 43,000 customers in 2017 to 3.6 million in 2023. However, measures to tackle financial crime did not keep pace with its growth.

Revolut, the global fintech with over 45 million global customers, is calling on Meta to commit to sharing reimbursement of fraud victims, arguing that its recently announced data-sharing partnership with UK banks and financial institutions falls woefully short of what’s required to tackle fraud globally.