eGain (NASDAQ:EGAN), the leading provider of cloud-based customer engagement solutions, today announced that chatbot silos are the biggest hurdle for consumers in using virtual assistants. The finding is from an independent survey of 3,000 consumers, conducted by Chatbots.org.

The Roads and Transport Authority (RTA) of Dubai and HERE Technologies today announced that they have signed a memorandum of understanding on a long-term technology collaboration with the aim of mapping the city with high definition technology for the first time. HD maps are a prerequisite to moving Dubai closer to its goal of having 25% of public transport self-driving services by 2030.

PrePay Solutions (PPS), Europe’s leading prepaid and digital banking specialist, has partnered with new business bank account provider, Coconut, to enable the delivery of  an app-based account that uniquely manages tax and expenses for freelancers and self-employed people.

Following the announcement 15 November 2017 that Heikki Ilkka is leaving Nordea the process to secure the future CFO of Nordea has now been completed with the appointment of Christopher Rees (46), currently Deputy Head of Wholesale Banking and Head of Nordea Markets, as new Group Chief Financial Officer (CFO), Head of Group Finance & Treasury and member of Group Executive Management (GEM) from 1 March 2018.  

Christopher Rees joined Nordea in 2015 as COO for Wholesale Banking and most recently held the roles of Deputy Head of Wholesale Banking and Head of Nordea Markets. 

Europe's first chargeback management and dispute resolution company for businesses, The Chargeback Company, also known as Chargebacks911, has secured a major coup in welcoming Stefano Petrazzoli as its new Director of Travel Relations.

The ai Corporation (ai) an FCA approved expert in payments, fraud and risk management, today announced the appointment of Robin Whitehead, David Gilhespy and Natasha Westover, as Chief Technology Officer, Chief Operations Officer and Finance Director, respectively.

Deko – the retail finance technology provider – has strengthened its board with the appointment of a new sales and marketing director, as it sets its sights on major growth. 

Kaye Rickards brings over 20 years’ industry experience to the role, having held senior business development, new sector development and account strategy positions within the information technology sector across all aspects of retail lending. 

Gemalto, the world leader in digital security and  #1 payment card supplier, has joined forces with Entrust Datacard, a leading provider of trusted identity and secure transaction technology solutions, to provide a unique, SaaS-based instant issuance solution for U.S. financial institutions.

Instant issuance is a must-have for financial institutions

INDATA, a leading industry provider of software, technology and services for buy-side firms, today announced the successful completion of the Service Organization Control (SOC) 2 Type II and Statement on the Standards for Attestation Engagements (SSAE) 18 Type II audits. Conducted by an independent auditor, the certifications verify that the system architecture and security controls across iPM, iPM Cloud and associated INDATA products and services continue to provide highly secure, available and private cloud software and services offerings.