Customer Experience: The Key Battleground

Intended to accelerate the rollout of real-time payments in Europe, the EU’s Instant Payment Regulation (IPR), which came into force on 9 January 2025, requires European banks to be capable of receiving instant payments (SEPA Instant). Looking ahead, Europe's real-time payments revolution reaches another tipping point in October, as euro-zone banks sprint to meet the deadline to support outgoing SEPA Instant payments.

Endowus, Asia’s leading digital wealth advisory platform has increased its total funding to over US$110 million. An additional raise of US$17.5 million follows from their US$35 million raise last year to take the total for this round to US$52.5M. New investors include Malaysia-based OSK Ventures and Asia Companion Fund (ACF) managed by the Wells Investment and JLIN LLC, the mission-driven firm established to make positive impact by professional basketball player Jeremy Lin. This is ACF’s first FinTech investment in Asia.

Valor PayTech, is excited to announce the appointment of Tom Pojero as its new Executive Vice President. Tom brings more than three decades of experience in the payments and financial services industries, having held senior leadership roles at globally recognized organizations including Visa, Worldpay, and American Express.

AU10TIX, a global leader in identity verification and management, today announced that its solutions protected businesses worldwide against an estimated $7.5 billion in fraud in 2024, totaling approximately $24 billion since 2021. This is one of several significant achievements for the company in a year defined by international growth and portfolio expansion.

Klarna, the AI-powered global payments network and shopping assistant, has strengthened its global partnership with Stripe, a financial infrastructure platform for businesses. Stripe-powered businesses in 25 countries can now instantly offer Klarna to their customers. The improved partnership has already helped Klarna double the number of new merchants offering Klarna for the first time in Q4 2024, compared to previous quarters.

XTransfer, the World's Leading & China's No.1 B2B Cross-Border Trade Payment Platform, was granted the Major Payment Institution (MPI) License under the Payment Services Act 2019 by the Monetary Authority of Singapore (MAS). This significant milestone strengthens XTransfer's leading position in the B2B cross-border payments industry. The license was officially issued on January 1, 2025, by MAS.

Nutanix, a leader in hybrid multicloud computing, today announced the launch of its Multicloud Experts community in EMEA. A bold initiative, MC Experts aims to create a platform for leading cloud experts to pool knowledge and resources while being able to lean on peers and specialists to empower customers to thrive in an increasingly complex multicloud world. 

Apiture, a leading provider of digital banking solutions, today announced that Sage Capital Bank, an independent community financial institution serving customers in central Texas, has selected the Apiture Digital Banking Platform to power its online and mobile ba

Trading Technologies International, Inc. (TT), a global capital markets technology platform services provider, announced today it has launched TT Broker Scorecard, a first-of-its-kind monthly report ranking global and regional equity brokers by liquidity and execution quality. The report provides an independent proxy of the institutional market with rankings derived from the aggregated, anonymized trade data compiled by Abel Noser Solutions, which TT acquired in 2023.

NCR Atleos Corporation (NYSE: NATL) (“Atleos” or the “Company”), a leader in expanding self-service financial access for financial institutions, retailers and consumers, today announced that Paul Campbell is stepping down from his role as Executive Vice President and Chief Financial Officer. Mr. Campbell was appointed Chief Financial Officer of Atleos in October 2023 in conjunction with the Company’s spin-off from NCR Corp., and has had a career with Atleos and NCR Corp.