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The Customer Experience in Insurance has “Stood Still” for Five Years

FintechOS, the global technology provider for banks, insurance and financial services companies, today revealed new research that shows 73% of UK consumers believe the customer experience (CX) in insurance has “stood still” for five years. After better financial terms, consumers will switch insurers in pursuit of a better customer experience, especially Gen Z (18-24 years old) and Millennial (25-39 years old) generations.

The data comes from a survey of 1,000 UK consumers

Wednesday, May 19, 2021 - 11:14
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Financial IT
Anti-Money Laundering Benchmark Report Finds 23% of Regulated Companies’ Control Frameworks Need Improvement
Arctic Intelligence, a global provider of enterprise risk assessment software to regulated institutions, has today released results of its first annual Anti-Money Laundering (AML) Benchmark report.  The report highlights how organisations assess their inherent risk* of exposure to money laundering and terrorism financing, their control effectiveness and their residual risk*.
Wednesday, May 19, 2021 - 11:04
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/news/regtech/anti-money-laundering-benchmark-report-finds-23-regulated-companies-control-frameworks
Financial IT
Cryptocurrency Exchange CEX.IO Selects FIS to Support Launch of Consumer Debit Cards

CEX.IO, a leading global cryptocurrency exchange, has selected financial technology leader FIS® (NYSE: FIS) to provide card management and processing services for a new line of crypto-based consumer cards across Europe.

Wednesday, May 19, 2021 - 10:51
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Financial IT
Crypto Broker GlobalBlock Signs £32 Million Deal

UK and London based digital asset brokerage GlobalBlock

Wednesday, May 19, 2021 - 10:35
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/news/trading-systems/crypto-broker-globalblock-signs-ps32-million-deal
Financial IT
Wise Joins Temenos MarketPlace to Bring Fast, Low-Cost International Money Transfers to Banks Worldwide

Temenos, the banking software company, today announced that Wise (formerly TransferWise), the global technology company on a mission to make money work without borders, is now live on Temenos MarketPlace.

Wednesday, May 19, 2021 - 10:21
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/news/investment/wise-joins-temenos-marketplace-bring-fast-low-cost-international-money-transfers
Financial IT
Modularbank partners with Veriff, adding Identity Verification & KYC Capabilities to its Product Ecosystem

Modularbank, the next-generation core banking platform, today announced a new partnership with AI-powered identity verification software provider Veriff. Veriff’s industry-leading compliance and KYC offering will be added to Modularbank’s product ecosystem as a ready-to-integrate, ‘plug and play' solution.

Wednesday, May 19, 2021 - 09:40
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/news/banking/modularbank-partners-veriff-adding-identity-verification-kyc-capabilities-its-product
Financial IT
VIALET selects Tribe Payments for issuer and acquirer processing

 Payment technology company Tribe Payments, today announced it has been selected by VIALET, an alternative financial solutions provider, to provide both issuer and acquirer processing services.

Wednesday, May 19, 2021 - 09:31
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/news/payments/vialet-selects-tribe-payments-issuer-and-acquirer-processing
Financial IT
NatWest Launches Peer to Peer Coaching for all SMEs Across the UK to Help Their Businesses Scale

As part of its activity to support Scale Up Week (18 – 21 May), NatWest has today launched a new flagship programme open to all SMEs across the UK, to help their business grow throughout 2021. Each year a specialised team of NatWest’s Acceleration Managers will host over 200 sessions across the UK, helping 1,400 businesses to scale up.

Wednesday, May 19, 2021 - 09:26
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Financial IT
first direct Enriches Transactions with Bud

first direct has introduced a new transaction details feature on its mobile banking app, making it easier for customers to understand their spending, reducing confusion relating to unrecognised transactions.

HSBC announced a three-year global partnership with Bud back in 2019, and this announcement marks the integration of Bud’s data enrichment capabilities into first direct’s mobile app

Wednesday, May 19, 2021 - 09:16
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Financial IT
Deutsche Bank Signs Global Partnership with Payments Technology Provider Silverflow

Deutsche Bank and Silverflow have announced a global partnership to support the bank’s payments strategy. The partnership will include two new payment services, which are expected to launch in Autumn 2021. 

Wednesday, May 19, 2021 - 09:14
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/news/payments/deutsche-bank-signs-global-partnership-payments-technology-provider-silverflow
Financial IT

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