Tier1 Financial Solutions, a leading provider of client relationship management (“CRM”) solutions, has acquired Alessa, a compliance and financial crime prevention solution. The acquisition positions Tier1 to significantly grow its portfolio of solutions to meet its ambitious goal to digitally transform processes within organizations for greater client insights, revenue protection, regulatory compliance and AI-driven automation. Terms of the transaction were not disclosed. 

The Goldman Sachs Group, Inc. (NYSE: GS) and General Motors Co. (NYSE: GM) along with Mastercard (NYSE: MA) announced today the formation of a multi-year relationship for co-branded rewards-based credit cards. Goldman Sachs will be the issuing bank for GM’s credit card programs, with a targeted start of September 2021. Mastercard will remain network of choice for the offerings.

Current cardmembers will see no changes to their card accounts prior to this time.

NYMBUS®, a leading provider of banking technology solutions, has announced two distinguished banking and digital leaders to form its new industry advisory board. The inaugural team of executives will provide valuable perspectives for helping more financial institutions accelerate their digital growth with Nymbus.

Artesian Solutions, a leading provider of client relationship intelligence and risk solutions, has today announced the launch of Artesian Connect^TM, a new way to solve complex and high-value frontline and middle office commercial banking challenges.

Salesforce, the global leader in CRM, today released India insights from the fourth edition of its State of Service Report. The report  provides an unparalleled view of how the trajectory of customer service has — and hasn't — changed while illustrating the strategies embraced by businesses as they plot their futures. The report surveyed more than 7,000 global decision makers, agents, mobile workers, and dispatchers across 33 countries, including 300 in India.

Pires Investments plc (AIM: PIRI), the investment company focused on next generation technology, announces that the investment in DeTech Studio Limited ("DeTech") which is developing a decentralised finance technology platform ("YOP") that was announced on 2 December 2020, has now been completed.
 

While the public cloud has been ‘mainstream’ for over a decade, there is still some uncertainty as to how it is being utilised across different types of organisations. It is normal to associate the use of the public cloud with fashionable tech startups such as Netflix and AirBnB- however, what about the ‘silent majority’ of large organisations with sophisticated IT infrastructure needs?

Irish personal finance provider Permanent TSB has signed up to use Experian’s banking categorisation technology to improve its customer lending journeys.

When a customer applies for a loan, Experian’s Categorisation as a Service (CaaS) automatically categorises the customer’s income and expenditure to allow lenders to quickly understand a person’s financial situation, ensure a robust lending decision and enhance the speed to a decision in the customer journey.

IRIS Software Group (IRIS), one of the UK’s largest software companies, is today announcing it has acquired Senta, the cloud-based practice management software for accountants and bookkeepers.

Founded in 2014, Senta is dedicated to making accountancy practices more profitable and scalable with a ‘customer-first’ approach. The software will be integrated into IRIS Elements, the dynamic SaaS platform designed by customers that allows them to move to the cloud at their own pace.

Concourse Labs, the leader in automated cloud governance, risk management and security, released its Financial Services governance solution, providing banks and other financial services firms with the complete set of out-of-the-box policies and automation required for governance, security and compliance as they digitize and adopt cloud computing technologies. Concourse provides a complete set of cloud policies and controls, enabling financial service institutions to understand and manage their risk, protect their assets and data, and prove they are effect