Banks

HSBC/TSB outage - Software testing expert comment

Lev Lesokhin
SVP Strategy & Analytics at Cast

Banks in other geographies don’t have as many problems as UK banks. see more

Getting personal with millions of customers

René Haeberlin
Regional Sales Director, FS&I at ServiceNow

A new approach to the personal approach see more

The opportunity no bank can ignore

Jason Bell
Regional Sales Director, FS&I at ServiceNow

Banks need to become technology companies. see more

To Ensure Customer Retention Banks Look Towards Bespoke Customer Retention Strategies

Pini Yakuel
CEO at Optimove

Pini Yakuel, CEO of Optimove, discusses the importance of traditional banks embracing personalised customer marketing strategi see more

As Banks Close Branches, Rural Communities Take Hardest Hit

Ian Bradbury
CTO Financial Services at Fujitsu UK & Ireland

While the benefits of contactless payments are undeniable, cash still plays an important role in the financial life of Brits across the country. see more

Communicating Change: A Cost, Or An Opportunity?

Chris Chamberlain
Director of Financial Services for UKI at Quadient

The Bank of England recently raised its interest rat see more

Why we stopped selling to banks and decided to focus on FinTechs

Alex Malyshev
CEO at SDK.finance

Since 2015, we’ve accumulated a wealth of experience and communications with banks from different European countries such as the Netherlands, Poland, Ukraine, the Czech Republic, France, Ireland, B see more

Tesco Bank Outage: Stats Reveal 43% Plan to Switch Banks

David Webster
Financial Services specialist at GMC Software

These Tesco Bank problems come at a time when people are fearful that the rise in remote banking will see customer service nosedive. see more

ECB Banks and Cybersecurity Breaches Announcement

Greg Day
VP & CSO, EMEA at Palo Alto Networks

Cyberattacks and computer fraud remain among the primary concerns of banks today. As money is kept and transacted by banks digitally, modern-day bank robbers use cyberspace to do their work. see more

Banks Must Fight Back in the Digital Wallet Race

David Griffiths
Director of Client Services at VirtusaPolaris

If a digital or mobile wallet is about turning a mobile phone into a payment card, then the technology giants have already won. see more

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