Product Profile

PhoenixEFE® Bank Core

First Release Date:
Language Support:
United KingdomUnited States

Product/Service Description

PhoenixEFE® Core is an enterprise software platform for real-time transaction processing and account servicing. PhoenixEFE Core includes modules for customer management, universal loan and deposit servicing, system administration and general ledger. PhoenixEFE Core database also incorporates functionalities for teller, collections, relationship pricing, sales & service, fraud management as well as card management.      

Customer Overview

Total Number of customers undisclosed
Customer Size Large Enterprise , Medium , SMB
Customer Type Commercial Banks
Target Market Africa , Asia , Australia/New Zealand , Europe , Global , North America
Specific georgaphical coverage United States of America
Demo & Case Study Urls


  • PhoenixEFE Universal Loan Servicing
  • PhoenixEFE Universal Deposit Servicing
  • PhoenixEFE Customer/Member Management
  • PhoenixEFE General Ledger
  • PhoenixXM Web Services Transaction Gateway
  • PhoenixEFE System Administration
  • PhoenixEFE Single Sign-On


  • High performance transaction processing and account servicing
  • A universal loan servicing application for commercial, consumer and mortgage loans
  • Centralized view of the customer
  • Rich enterprise capabilities
  • User convenience in password management and policy enforcement

Platform & Workflow

Server OS Windows Server , Windows Server 2008 (Microsoft)
Workstation OS Windows
Programming Language and API undisclosed
SetUp and Installation Options undisclosed
Deployment Period undisclosed
Reporting Capabilities Microsoft Reporting Services, Microsoft Excel, Crystal Reports
Security Options Advanced
The product/service compliant with the following regulatory standards undisclosed

Connectivity, Hosting and Intergration

Hosting Option Inhouse , Hosted by provider
Hosting provider undisclosed
Devices Supported Web-based , Windows
Compatibility with Database Management System (DBMS) Microsoft SQL Server
Third party integration Microsoft Active Directory®

Support Services

Support Option Online Support , Phone Support , Knowledge Base


Media Coverage (Quick Links)

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