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Product Profile

Language Support:
 Arab, English, French, Russian

Product/Service Description

Built using the latest security standards, the ETHIX Digital Solutions range can be integrated into any core banking system to allows banks to serve, communicate, and market to their customers fast and cost effectively. The software suite enables financial institutions to offer an exceptional online banking experience whilst improving operational performance. ETHIX Digital provides customers with improved security, stability and high performance on PC’s, smart phones and tablets, as well as 24x7 access to their account information, in addition to a range of financial services previously only available in branch. 

Customer Overview

Total Number of customers undisclosed
Customer Size Large Enterprise, Medium
Customer Type Commercial Banks
Target Market Africa, Asia, Europe, North America
Specific geographical coverage MENA, Central Asia, Africa
undisclosed
Demo & Case Study Urls

Features

    ETHIX Digital Solution includes Advanced Dashboards and Widgets, Flexible Omni Channels, Generic Integration Layer, GUI Implementation Toolkit, and various customer communication channels including push notifications allow multi-channel customer communication using SMS, Email, or built-in Message Center.

Benefits

    ETHIX Digital Suite features advanced dashboards and widgets to deliver a rich, cutting-edge User Experience (UX).

    Flexible Omni Channels enable interactions across multiple customer touch points where intents are captured, insights are captured, and conversations are personalized and optimized. Features include:

    • Generic Integration Layer for easy and fast Integration with any third-party application and ensures high maintainability levels.
    • GUI Implementation Toolkit to tailor page components to suit a User’s specific needs.
    • High security standards such as Open Web Application Security Project (OWASP), in compliance with the Payment Card Industry Data Security Standard (PCI DSS) guidelines.

    Push notifications and multi-channel customer communication using SMS, Email, or built-in Message Center.

Platform & Workflow

Server OS Linux (Red Hat, Mandrake, Debian, SuSe, etc.), Windows 10 (Microsoft), Windows Server 2003 R2 Standard/Enterprise/Datacentre/Web Server/Small Business (Microsoft), Windows Server 2008 (Microsoft)
Workstation OS Windows, Unix, Linux
Programming Language and API J2EE, Android, IOS
SetUp and Installation Options undisclosed
Deployment Period 3 months
Reporting Capabilities

ETHIX reporting module (ETHIX-360) supports the delivery of comprehensive reporting daily, monthly and yearly, as well as reporting requirements of Central Banks, and Bank Risk, Operations, Security and more.

Security Options As per OWASP standards
The product/service compliant with the following regulatory standards undisclosed

Connectivity, Hosting and Integration

Hosting Option Hosted by third party, Inhouse, Hosted by provider
Hosting provider Customer choice
Devices Supported Android, iPhone-iPad, Mac, Mobile Web App, Web-based, Windows
Compatibility with Database Management System (DBMS) MS SQL, Oracle
Third party integration Dynamic Integration Layer

Support Services

Support Option Online Support, Phone Support, Video Tutorials, Knowledge Base

Branches

Support Location 1
Country Kuwait
Address    ITS Tower, Mubrak Al Kabeer Street, Kuwait City
Phone +965 22409100
Email info@its.ws
Website https://www.its.ws

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