Product Profile

ACI Universal Online Banker

First Release Date:
Language Support:
United StatesUnited Kingdom
Technology Category: Banking Online/Internet Banking

Product/Service Description

ACI Universal Online Banker is a digital banking platform that delivers financial institutions global multilingual and multi-currency cash management solutions. The strength of ACI Universal Online Banker lies in its powerful features built within a user interface designed especially for ease of use and a technology platform with easy integration, flexibility and scalability. The broad-based functionality offers  user driven balance and transaction reporting tool, sophisticated entitlements and approval capabilities including panel authorization, and extensive global payment types including NACHA, SEPA, Giro, domestic and international wires, drafts, drawdowns, multi-bank, federal and state tax, and localized payments for the UK, Europe, Middle East and Asia.

Customer Overview

Total Number of customers 28
Customer Size Large Enterprise , Medium , SMB
Customer Type Credit Unions , Central Banks , Commercial Banks , Corporates , Investment Banks , IT Integrators
Target Market Africa , Asia , Australia/New Zealand , Europe , Global , North America , South America
Specific georgaphical coverage United States of America
Subscription - based


  • Tailored service offerings for small businesses to large corporates
  • Multi-affiliate banking
  • Marketing campaigns
  • Extensive treasury portal capabilities
  • Comprehensive segmentation approach
  • Single sign-on and entitlements


  • Personalizable dashboard
  • User experience differentiation
  • Flexible and robust security models
  • eLearning tools
  • Additional bank administration tool
  • Global payments initiation and support

Platform & Workflow

Server OS AIX (IBM)
Workstation OS Linux
Programming Language and API The different platforms are mainly based on WebSphere and JBoss.
SetUp and Installation Options ACI’s corporate cash management solution has several parametrization and configuration options to support the different global markets and customer market segments: this includes but is not limited to CSS, configuration files etc… it also has a bank staff
Deployment Period This depends on the multi-country, multi-affiliate and functional requirements but is always defined during the Project Definition Study and can be as fast as 9 months.
Reporting Capabilities BAI or SWIFT; Pixel-perfect reports on account balances, ACH, wire, and transfer payments, uploads and check services information; Calculations, sorting and filtering; Reporting for superior funds management
Security Options Real-time security alerts; soft or hard token authentication, out-of-band authentication solution with a single use code sent to the mobile phone and the user’s self-selected four-digit PIN.
The product/service compliant with the following regulatory standards SWIFT , ISO 20022 , XML

Connectivity, Hosting and Intergration

Hosting Option Inhouse , Hosted by provider
Hosting provider ACI has state of the art datacenters in the US and Ireland
Devices Supported Android , iPhone-iPad , Mobile Web App , Web-based , Windows
Compatibility with Database Management System (DBMS) DB2 and Oracle
Third party integration Available for for multifactor authentication support, SSO, transaction monitoring and client- and transaction authorization. Universal Payment Framework for facilitation of back office integration, Immediate payments and Clearing/Settlement connectivity.

Support Services

Support Option Online Support , Phone Support , Video Tutorials


Media Coverage (Quick Links)