20 years on from the first industry conference on IT Service Management (ITSM) has the field truly evolved? For the past 24 months the number one focus for CIOs has remained unequivocal (i): to ensure IT fully supports new business needs. 

CIOs now fully realize that their role is to be the catalyst for transformation, ensuring they deliver disruptive technologies, accelerate insights and develop effective relationships with CMOs, CFOs and COOs (ii). 

On the 3rd and 4th June, the UK’s leading conference for ITSM professionals, SITS, returns to London to showcase the latest in service management.

Event sponsor and market visionary, Axios Systems, returns to showcase the latest in their Service Management software,assyst, and answer the key question facing the service management field – How can service management be fully leveraged beyond IT to transform every aspect of the enterprise?

Axios has assembled an expert panel of the leading ITSM commentators, consultants and practitioners to demystify the concepts around Enterprise Service Management and provide tangible examples as to just how this can be achieved through the introduction of this service evolution. Places for the expert briefing, ‘Enterprise service management: Taking the IT out of ITSM’, can be booked in advance through the IT Service Management Show website. 

Axios Systems will be joined by customer Graham Mitchell, Head of IT Support Services at the Scottish Government, who will present a seminar session to share their challenges and experience of moving their service management provision beyond IT to HR, Finance and even Agriculture. The presentation will take place on Thursday 4th June in Seminar Theatre 3 at 11:30am.

Tasos Symeonides, CEO at Axios Systems said, “Service management is evolving. The number one challenge for IT leaders is to support and enable the effective service delivery in other areas of the business. assyst delivers the natural evolution of the IT Service Management market, providing the ability to manage services within business functions and those processes which extend from suppliers across the business to customers. Our customers have been doing this for years and we’re proud to be exhibiting at the UK’s leading annual ITSM event once again to share our knowledge and experience and ultimately help delegates ensure they remain at the heart of business transformation.”

To find out more, visit Axios Systems at stand 302 at London Olympia on the 3rd - 4th June or contact Axios (laura.rafferty@axiossystems.com) to book a free demo with a solutions consultant.