Zopa to Move to Landmark New Headquarters Amidst 2025 Growth Blitz

  • Banking
  • 25.02.2025 08:45 am

Zopa, the British digital bank pioneer with more than 1.4 million customers, will almost double its office footprint as it makes plans to relocate to brand-new headquarters at 20 Water Street in Canary Wharf. 

The relocation underscores the bank’s remarkable trajectory as one of the fastest-growing digital banks in the UK, having had an exceptionally strong year with continuous double-digit growth, increased profitability, and a €80 million (GBP £68 million) equity raise led by A.P. Moller Holding - owners of the Maersk shipping and logistics giant and investors in Danske Bank. 

Zopa’s office footprint in London will almost double to 44,000 sq. ft in the waterside, state-of-the-art building, in the heart of a bustling business hub. 

The new workspace is designed to foster collaboration and inspire creativity for Zopa’s 900 employees as it readies to publicly launch its flagship current account and a GenAI proposition that will bring back humanity and warmth into banking. 

The office will feature two outdoor terraces, a workspace tailored for dynamic teamwork and innovation, and an outstanding BREEAM sustainability rating. The move will also see Zopa erect its own neon sign at the top of the 13-storey building. 

Commenting on the move, Iain Kendrick, Chief People Officer at Zopa, said: “Our relocation to a brand-new headquarters at 20 Water Street in the heart of Canary Wharf marks a major milestone in Zopa’s growth journey. This move is more than just a change of address—it’s a statement of intent as we change the face of banking in a location previously dominated by the UK’s established banking players. As we continue to scale, investing in a best-in-class workspace reinforces our ambition, culture, and commitment to attracting and retaining top talent.” 

In just over 4 years Zopa has secured its banking license, grown to over 1.4 million customers, achieved profitability, and launched unsecured personal loans, BNPL retail finance and POS, car finance, credit cards, savings accounts, and tools for improved financial management and health.  

To date it has attracted £5.5 billion in savings deposits and currently has just over £3 billion of loans on its balance sheet. 

It recently partnered with the UK's largest electricity supplier Octopus Energy to enter the UK’s £23 billion renewable energy market, and with the retail giant John Lewis to offer personal loans directly to its 23 million customers. 

Zopa has one of the highest employee satisfaction scores in the UK fintech industry. It has repeatedly been named on the UK’s “Most Loved Workplaces” List for three consecutive years in a row. 

One of the UK’s highest rated and most celebrated financial brands, Zopa was again voted the UK’s Best Personal Loan Provider and Best Credit Card Provider at the 2024 British Bank Awards.  

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