Monument Has Reached £2 Billion in Customer Deposits, Drawing in £1 Billion Over the Course of Four Months

  • Banking
  • 19.07.2024 02:20 pm

Monument Bank has achieved a significant milestone, surpassing £3bn in client deposits, marking a £1bn increase in just over ten weeks. This achievement reflects a robust start to Q3, during which the bank has doubled its client base within six months. Ian Rand, CEO of Monument, expressed his satisfaction with this rapid growth, stating,

Monument has been dedicated to delivering exceptional service to the mass affluent community since its inception. Their suite of products, including Easy Access Savings Accounts, Fixed Term Deposits, and Notice Accounts, is tailored to help clients maximize their wealth and build a lasting legacy. The bank's innovative approach includes features like in-app live chat, audio, and video calls, with a remarkable 90% of calls answered in less than 20 seconds. Monument has also pioneered co-browsing in the UK market, allowing clients to interact more effectively with their service team.

Looking ahead, Monument remains committed to enhancing their product offerings and maintaining their leadership in the mass affluent banking sector. Ian Rand highlighted their future plans, saying, "Looking ahead, we’re continuing our mission to create products that help our clients to better manage their wealth, with some exciting launches coming up in the latter half of this year."

Monument Lifestyle, introduced in 2023, complements their banking services by offering over 35 lifestyle services designed to enrich the lives of professionals, entrepreneurs, and their families.

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