In cooperation with its partner AVEM, Worldline, a global leader in payments services, successfully implemented an updated ATM fleet roll-out for Groupe Les Mousquetaires (GLM), a key European player in the mass distribution market. GLM now benefits from bolstered operational flexibility, with Worldline’s modular ATM management solutions designed to reduce risks and improve profitability. This milestone reinforces Worldline’s key position within the French ATM market.

The implementation involved the migration of more than 700 ATMs as part of a one-year project. In partnership with AVEM, which handles the maintenance support of the ATM fleet, Worldline completed deployment and implementation in an exceptionally short time-to-market. The technical ATM migration was completed within just two months and is fully in line with the latest regulations.

GLM is one of the first French retailers to upgrade its entire ATM fleet. They needed a prime contractor to manage the migration and ATM updates, maintenance, monitoring and processing, allowing them to focus on added value to their customers. As a global payment leader with an extensive portfolio of industry-leading products and services, Worldline holds a key position in the ATM management market, working in close cooperation with a number of expert partners such as AVEM, widening the scope and level of its support for customers.

Chaker Abdelbaki, Head of payment and Cash Management Projects at Banque Chabrières (banking subsidiary of GLM): "We are delighted with Worldline's speed, efficiency and expertise throughout this project. The implementation of our updated ATM fleet enables us to benefit from the latest technologies and comply with all industry requirements. With Worldline's ATM management solutions, we can focus on providing added value for our customers whilst optimising our costs and operational effectiveness. And with an exceptionally fast time-to-market, Worldline ensured minimal disruption to our business activities, resulting in an optimal end result."

Alexandre Albarel, CMO Financial Services France at Worldline: "The ATM market has been affected by numerous changes we have seen across payments in recent years. By outsourcing ATM management to financial providers such as Worldline, businesses can lower operational costs, improve their services and minimise financial risk. What’s more, our proven expertise helps customers to stay ahead in the ATM market. We are delighted that we fulfilled all GLM’s requirements with the smooth and fast deployment of the project and look forward to supporting GLM in the years to come."

Pascal Sinic, Directeur de Services Support Informatique & Fiduciaire at AVEM: "By partnering with Worldline, we bundled our ATM expertise. In this project we are in charge of first and second line support for GLM. We put all of our energy into becoming the premium partner helping banks, retailers and chain stores. We are pleased with the fast and smooth delivery of this project, which proves our joint capabilities to help our customers thrive in the ATM market.”

Worldline's ATM management solutions include ATM planning, implementation, maintenance, and monitoring, designed to make ATM fleets more profitable, and offer businesses the opportunity to embrace various value-added services, such as Dynamic Currency Conversion. It covers the entire ATM value chain from site search to installation, logistics management, processing and quality management. For every aspect of the ATM journey, Worldline provides industry experts for ongoing software and hardware support.