More member approvals and better member experience for auto and loan portfolios

Leading global AI-powered credit decision platform provider, Scienaptic AI announced that deployment of its platform at Northern Credit Union is now live. This deployment will enhance and augment Northern Credit Union’s credit decisioning and underwriting capabilities for new and prospective members.

Founded in 1955 by a group of New York Air Brake employees, Northern Credit Union serves more than 36,000 members through nine Relationship Center locations across the North Country and a comprehensive online and mobile banking program. Throughout its history, Northern Credit Union has helped its members by providing the financial services, resources and education they need to achieve their financial goals. From its beginning and far into its future, this has been and will remain Northern Credit Union's foremost commitment.

“As an organization that aspires to be the recognized standard of excellence in all our markets, we humbly embrace the higher expectations and responsibility to continuously improve for the betterment of our members,” said Dan St. Hilaire, CEO at Northern Credit Union. “Northern is blessed to have partnered with a forward-thinking organization whose mission, vision and culture, uniquely aligns with ours. Working with Scienaptic has been effortless, educational and a whole lot of fun! Our collaborative success will be premised on this foundational advantage. We are excitedly eager to release our pent-up excitement for the profound impact this platform will surely have on the financial well-being of our members and organization.”

"We are driven to improve the financial lives of members Northern Credit Union serves through credit empowerment and personalized decisions,” said Pankaj Jain, Co-founder and President of Scienaptic. “In our shared passion to WOW members and exceed their expectations, we feel privileged that our AI is increasing credit access and supporting Northern Credit Union members in fulfilling their dreams.”