Goal Group, the global fintech leader in withholding tax reclamation and securities class action recovery services, is delighted to announce that Vicky Dean has been promoted to Managing Director, EMEA and Global Head of Client Services with immediate effect.

As Managing Director, Vicky will have oversight responsibility for key functions and activities at the company’s EMEA headquarters including sales, client services and operations. The dual role reflects Goal’s newly centralised client services delivery model, designed to maintain excellence in service standards and promote consistency across EMEA, the Americas and APAC as the business enters a phase of strong growth.

Vicky joined Goal Group in 2014 and quickly progressed to senior leadership positions in both the EMEA and Americas businesses.

Stephen Everard, Chief Executive Officer, Goal Group, said: “Vicky’s dedication and meticulous work is often remarked upon by our clients. Her appointment to the roles of Managing Director, EMEA and Global Head of Client Services recognises the high standards she sets herself, her wide-ranging capabilities and outstanding contribution to our company over the years. Bringing the global management of our client services function under the remit of one Managing Director makes perfect sense as we win a growing number of new mandates and take on increasing volumes of business in both withholding tax reclaims and securities litigation recoveries.”    

Commenting on her appointments, Vicky Dean said: “I am thrilled to be appointed as Managing Director, EMEA in such an exciting and dynamic company. We look forward to further cementing and enhancing relationships through the global centralisation of Client Services, ensuring that we continue to exceed the expectations of our valued clients and that they receive nothing but the best. Goal Group is undergoing a period of rapid growth and I’m excited to be a key part of it.”

Bryan Gray, Brand Ambassador for Goal in the APAC region will report to Vicky, alongside the other client services managers across EMEA, the Americas and APAC.

Goal’s worldwide client base includes five of the top ten global custodians, six of the top ten global fund managers and all four US depositary banks.