Ahead of the 19th Annual Shared Service Finance & Accounting Conference, taking place this June 26th - 28th in Dallas, we spoke with Cindy Pauls, Director of Shared Service at Borden Dairy Company. In this exclusive Q&A, Cindy Pauls shares insights on:

• Top objectives/priorities for Borden Dairy Company in 2019
• How to best examine end-to-end processes to assess readiness for automation
• Three tips to improve your SSO’s efficiency & effectiveness in 2019
• What to expect from Cindy Pauls upcoming presentation at the 19th Annual Shared Services for Finance & Accounting