Exchange Bank is pleased to announce that Antonio Rosales joins the team as a Residential Mortgage Loan consultant. Exchange Bank, headquartered in Sonoma County is a premier community bank that provides a wide range of personal, commercial and trust and investment services. Antonio’s primary role is to support home loan services and facilitate the lending experience for Hispanic population.   

Antonio has a vast professional experience in the given field. He has been originating residential mortgages in Sonoma County for the past 19 years and has worked for various mortgage brokers. He understands the Hispanic market and knows about the challenges of the Latino community. Antonio believes in establishing strong relationships with his clients through individual approach. He treats a customer as a family member and is dedicated to take care of every client needs. His mission is to help his clients achieve their American dream.

Antonio has lived in Sonoma County for over 50 years. He grew up in Healdsburg and attended both Santa Rosa Junior College and Sonoma State University. He began as a bilingual loan agent in 1997. Antonio’s ability to provide service in both Spanish and English makes the home buying process faster and easier. Antonio’s clients benefit from a clear understanding of financing options, credit and proof of residency requirements. Beyond mortgage loan consulting, Antonio can connect borrowers with qualified Spanish-speaking real estate agents and escrow officers.

Among his leisure activities, Antonio is actively involved in the Sonoma County soccer and tennis communities. He also serves as president, manager and coach for various leagues and local clubs. Furthermore, Antonio volunteers his time and efforts to assist several schools and clubs in the Roseland District, and regularly attends Chamber of Commerce meetings. He believes that it is important to keep up on important issues that impact the Hispanic community.

Coupa Software, a leading force in cloud-based spend management, today declared that Gartner, Inc. has included Coupa in the February 2017 Gartner Magic Quadrant (GMQ) for Strategic Sourcing Suites.


According to the Gartner’s report, Coupa was evaluated against 13 other vendors in the market. Four modules such as spend analysis, e-sourcing, contract management and supply base management were examined.

The Gartner comments that Coupa met the report criteria in part, because the company introduced two additional applications to its unified cloud platform in 2016. In January 2017, Coupa announced the acquisition of Spend360, an expert in the strategic sourcing area. The capabilities acquired were not part of this Gartner evaluation.


Coupa was also named a Leader in the June 2016 Gartner Magic Quadrant for Procure-to-Pay Suites. The company focuses on providing a unified cloud platform for B2B entities. For instance, spend across invoicing, procurement, and travel and expense management, as well as the strategic sourcing.


The Chief Procurement Officer at Grupo Herdez states that they are not surprised to see Coupa debuting in the Gartner report. Moreover, the rapid pace of innovation and respect towards customers voice are impressive.

The fact that Coupa was recognized by Gartner Magic Quadrant, proves that it provides an intelligent platform, serving all employees from requesters to power users, says Donna Wilczek, vice president strategy and product marketing at Coupa.


Coupa’s debut is an accomplishment that the company believes will enhance its customer reach, product capabilities, and global presence. Besides, these are the criteria Gartner uses to determine vendors' inclusion in the research. Finally, as a player in the Gartner report, Coupa is positioned as the furthest for execution and vision. 

Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced that Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC) now enable banks to leverage the power of robotic automation to speed client onboarding processes, reduce operational costs, and accelerate time to market. By unifying Pega® Robotic Automation within Pega CLM and Pega KYC, global financial institutions can automate repetitive manual tasks in onboarding and KYC remediation processes to ultimately improve the customer experience.

Global bank executives are re-evaluating their CLM, onboarding, and KYC processes, which are universally recognised as some of the most time consuming and costly steps banks have to manage. Pega CLM and Pega KYC streamline and coordinate these end-to-end processes – from client adoption, new product and jurisdiction onboarding, and KYC, to legal, fulfillment, and offboarding – on a single solution. Now Pega CLM and Pega KYC deliver even more efficiency gains with Pega Robotic Automation by offloading many of the high-volume, low-complexity onboarding and KYC tasks that impact banks.

For the first time, banks can complete these tasks faster and more accurately to ensure rapid delivery and reduce time to transact with unified robotic automation capabilities. Additional benefits include the ability to:

• Reduce time to market and eliminate manual data entry errors in large-scale KYC remediation projects by collecting and normalising data from any external third-party data provider (screening engines, data providers, utilities) and internal system.
• Streamline user tasks from front to back office by eliminating manual data entry and data gathering across sales, compliance, and operations in multiple systems.
• Cut costs by an additional 20 to 50 percent by combining robotic automation with Pega CLM’s optimised target operating model, which allows global banks to provide the most efficient and transparent multi-jurisdictional, multi-product onboarding to complex entities.

Pega Robotic Automation enables businesses to intelligently optimise how work gets done – by both humans and robots – across the enterprise from a centralised and globally scalable end-to-end solution. Pega Robotic Automation is now natively unified within Pega CLM and Pega KYC to seamlessly infuse robotic automation within any bank’s global onboarding and KYC transformation. This enables organisations to run tasks unattended while mitigating risk and meeting regulatory mandates. Ultimately, these benefits make employees more productive while freeing them to focus on delivering better customer experiences.

Pega CLM and Pega KYC are the only globally scalable applications for large complex financial institutions to manage end-to-end CLM and KYC from institutional onboarding through to retail banking with pre-defined industry best practices and target operating model. These industry-leading applications can be deployed at the world’s largest institutions in as little as three months, while speeding time to revenue with new and existing clients. Pega provides deep in-house industry KYC and customer due diligence (CDD) regulatory and onboarding expertise coupled with best-in-class partnerships and regulatory rules engine. Pega’s global team of experts have deployed onboarding and KYC solutions for more than 10 years at more than 25 of the world’s largest financial institutions.

Quotes & Commentary:

“With a complex web of regulations to manage, financial institutions can benefit significantly from robotic automation. This helps banks to not only meet aggressive remediation deadlines of millions of accounts but also streamline time to transact for what has traditionally been a manual and siloed process,” said Reetu Khosla, senior director of risk, compliance, and onboarding for Financial Services, Pegasystems. “Pega now makes it possible for banks to drive rapid return through robotic automation embedded into our industry leading CLM and KYC applications for the first time.”

OpenLink is a leading provider of trading, treasury and risk management solutions for the energy, commodities, corporate and financial service industries, has received the prestigious Central Banking Award 2017.

The judges recognized OpenLink for its continious dedication to support the risk and technology needs of its large and growing central banking client base, its close-knit relationships with the central banking community borne out of a strong user group and the flexibility of OpenLink’s platform to adapt to the changing risk and operational requirements that most central banks are now demanding. The judges also highlighted OpenLink’s work with the Bank of Canada and its move to two-way, fully automated credit support annexes, which will enable them to reduce costs and risk exposures.

Christopher Jeffery, Chairman of the Central Banking Awards Committee and Editor-in-Chief of Central Banking, said: “OpenLink has proved it can provide central banks with the technical support essential to navigate their changing risk management needs, particularly in the area of OTC derivatives trading. A case in point is its work with the Bank of Canada, which has benefitted from OpenLink’s systems to move to two-way collateral management, easing its funding burden by ensuring tighter OTC derivatives prices from major dealers.”

Commenting on the award, John O’Malley, CEO of OpenLink, said: “Central banks continue to adapt to evolving regulations and risk management standards in the aftermath of the 2008 global financial crisis and the current global market uncertainties. OpenLink’s longstanding commitment to the central banking community has created a strong relationship that keeps us in tune with their unique challenges and opportunities. We are delighted to have been recognized with this award as a testament to how our clients benefit from OpenLink’s market-leading risk management capabilities

Despite of a locally unpopular referendum outcome released, last June, the business society of Gibraltar is striving forward. Recent studies reveal that 90% of Gibraltar’s business and services in the EU single market is conducted with the UK, thus investors on the Rock stay positive regarding economic growth.

In an era when the concept of international trade is under threat, this investment totaling in excess of €100,000,000 over several years, signifies Gibraltar’s commitment to work towards the common goal of collaboration with international partners, rather than a future of isolationism. It is hoped by the developer that World Trade Center Gibraltar will be a beacon for promoting international trade in the coming days, weeks, months and years, whilst Brexit is negotiated.

Chief Minister, Fabian Picardo said: “We are proud to be here today to inaugurate Gibraltar’s first World Trade Center. ...Brexit is not the beginning of the end of Gibraltar, it’s actually just the end of the beginning, and the arrival of this first World Trade Center is Gibraltar saying to the world: “Here we come!”’

The developer Gregory Butcher said, “It’s wonderful to see this project finally become a reality and for so many people to experience for themselves the new standard that World Trade Center Gibraltar has set. Gibraltar is a service economy and it’s imperative that we can offer the major businesses that are already here, and international businesses looking at Gibraltar as a potential jurisdiction, the kind of working environment they demand in order to stay competitive.”

Alongside a line of major international tenants that have taken space, including serviced office heavyweights, Regus, the head office for popular gaming company, Bet Victor, eminent accountancy firms such as BDO and one of the leading coffee brands, Costa Coffee, the new office building is home to a plethora of budding entrepreneurial SMEs including some of the world’s most exciting financial services innovators; these new SME occupiers can now enjoy the benefits of World Trade Center Gibraltar community, working alongside major occupiers and putting their organizations on a global footing.

Celtic Bank is pleased to report that Patrick Phillips has joined as a Vice President, Business Development in the bank's SBA and Commercial Lending Department. Patrick will be responsible for New Mexico and will run markets across all 50 states.

"We certainly feel fortunate to have Patrick join our team," said Jim Harris, Business Development SVP. "He has a well-established reputation as a high performer in the SBA lending community. Patrick combines professionalism with a very impressive array of financial skills. It is obvious that he genuinely cares about the small business owners that he assists." 

Patrick has an extensive experience in the industry and is looking forward to build more meaningful and lasting relationships through the financial services offered here at Celtic Bank.

A universal leader in the field of multi-asset execution and order management systems, FlexTrade Systems, Inc. has won the “Best FX Trading Technology Platform” award, at the Fund Technology and Wall Street Letter Awards 2017 ceremony, held in New York.

FlexTrade offers two major trading platforms for the institutional FX market, FlexFX (for the Buy-Side and Sell-Side), and MaxxTrader (FX White Label Solution). The platforms are highly configurable and offer accumulated liquidity from more than fifty banks, ECNS and exchanges for trading spot, forwards, NDFs and swaps in a stream via RFS and RFQs. They also include real-time risk management, prepackaged and customizable algorithms, as well as access to an array of broker algorithms.

The Fund Technology and WSL Awards 2017 (formerly the Wall Street Letter Institutional Trading Awards) are designed for brokers, exchanges, technology vendors, data providers, and trading platforms. It supports institutional and asset management traders who have demonstrated achievements over the course of 2015/2016.

Chase Payment, providing consistent support of Canadian SME, unveils today its plan to extend partnership with Canadian Federation of Independent Business (CFIB) until April 2022.

“Chase Paymentech has been an incredible partner for Canadian SMEs and the CFIB is pleased to renew collaboration with Chase, as they serve our members well and offer the lowest payments processing costs available, to smaller firms,” said Dan Kelly, CEO of the 109,000-member organization.

The renewal means CFIB members continue to receive preferred pricing for merchant services from Chase Paymentech, part of JPMorgan Chase & Co., named the number one wholly-owned merchant acquirer in the world by The Nilson Report as of April 2016.

“Helping small businesses around the world is a priority for us, and we look for partners like the CFIB who share that focus,” said Sam Jawad, president of Chase Paymentech Canada. “The scope of the CFIB allows us to deliver safe and secure payment processing with extra value.”

ACI Worldwide, an advanced global supplier of real-time electronic payment and banking solutions was awarded with International Award, for its UP e-Commerce Payments solution.

The MPE Awards 2017 participants, presented during the Merchant Payments Ecosystem annual conference in Berlin, were judged by a panel of independent industry experts. The awards attract a large number of entries, and recognize the achievements of companies across the entire payments ecosystem.

"To be recognized by an industry organization like MPE is a testament to both our great team and great solutions,” said Wolfgang Berner, director, global e-Commerce, ACI Worldwide. “Merchants and their payment providers demand simplicity, global connectivity and security from their e-Commerce payments solutions, and ACI’s ability to deliver this is reinforced through its recognition at the 2017 MPE Awards.”

ACI’s UP e-Commerce Payments solution combines an extensive global payment network of more than 350 card acquirers and alternative payment methods, delivered by the PAY.ON Payments Gateway, with ACI ReD Shield’s real-time fraud prevention capabilities. This solution brings together the industry’s most extensive network of global payments endpoints with flexible, open payment technology and integrated fraud management. Available via cloud delivery and on premise, UP Merchant Payments delivers simplicity and security for any payment type in any merchant modality (in-store, mobile and online).