Syncordis, the global Temenos implementation partner and product experts, and Temenos (SIX: TEMN), the banking software company, announced that Santander International, part of the Banco Santander group, has selected Temenos SaaS, implemented by Syncordis, to power-up its core banking platform transformation.

Syncordis will help Santander International, which has branches in Jersey and the Isle of Man, to transform its banking, savings and mortgage products IT infrastructure from an on-premise solution to cloud-native Temenos SaaS. This will enable Santander International to benefit from the security, resilience and elastic scalability of the Microsoft Azure cloud.

Moving to the Temenos cloud-native and API-first digital banking platform with pre-configured banking and mortgages functionality will enable the bank to build and launch products faster and deliver enhanced digital experiences with streamlined customer journeys.

Syncordis has been selected as the system integrator and implementation partner to lead the core banking implementation and modernization project with a new digital banking eco-system. Adopting an agile implementation approach to complete the project delivery in the shortest timeframe, the bank’s customers will benefit from a smooth transition to Temenos’ next generation digital banking solution.

James Pountney, Chief Executive Officer Santander International, commented:

“In challenging times such as these, it is more vital than ever to be able to adapt to changing business and customer requirements simply, safely and swiftly. By working with Temenos and Syncordis we will be able to future-proof our digital banking platform which will enable us to provide our valued customers with outstanding service and a seamless customer experience.”

Hemal Jayasinghe, Chief Business Officer / Regional Director UK & NORDICS, Syncordis, said:

“We are excited to strategically partner with Santander International to modernize their core banking operations and drive their digitization journey. Innovation and the willingness to transform are key in today’s ever-changing world. With Temenos’ powerful cloud technology and Syncordis’ extensive implementation expertise, Santander International will be enabled to power their digital banking capabilities, provide an excellent and modern experience to their customers and future-proof their business.”

David Macdonald, President - Europe, Temenos, said:

“We’re excited to be working with Santander International to help redefine their customer experience. We see a growing momentum of banks both globally and in Europe choose Temenos as the most advanced cloud technology in the market to break free from legacy systems. Temenos SaaS delivers speed and agility while providing the security and resilience that a modern digital bank needs. We’re proud to be part of this evolution.”

Worldline, the European market leader in payment and transactional services, accelerates the digital transformation of commerce with its new AXIUM platform, comprising innovative Android POS and an unrivalled suite of payment and business services.

Worldline, through its Ingenico brand, today announces the launch of its POS AXIUM platform, the latest development in Ingenico’s evolution as an ecosystem enabler and the most trusted technology partner in the new world of payments acceptance.

As the lines between in-store and online become increasingly blurred, the AXIUM platform is designed to maximize the current potential of the digital world of commerce and to help shape its future. The platform offers a rich base to create incredible consumer experience and an easy integration of business applications with payments. Together with innovative and secure Android POS, the AXIUM ecosystem brings simple and best-in-class access to a wide-ranging suite of payment and business services both in-store and on the move.

Enablement lies at the heart of the AXIUM platform. Its ecosystem enables all payment stakeholders – banks and acquirers, ISVs, developers of added-value applications, and merchants – to easily create new experiences quickly and smoothly. Three new devices, DX 8000 EX 8000 and EX6000, have  been designed  for the most demanding  mobile in-store use cases  Leveraging Android 10 and large touch screens, they provide intuitive API to create of rich user experiences mixing payment and added value applications.  Everything is connected via simple and intuitive interfaces and enabled with three new user-friendly devices, the DX8000, EX8000 and EX6000, designed for every in-store and mobile scenario all leveraging the power of Android 10.

AXIUM’s software architecture and global APIs make the development of new payment applications faster than ever. Supported by Ingenico’s expertise in security and estate management, together with its unmatched global footprint, customers can now leverage Ingenico’s Android Competence Center, which offers a worldwide network of 350 + Android experts, with expertise advice sharpen to meet local and international payment standards.

“AXIUM is a major game changer for our ecosystem,” said Michel Léger, EVP Global Solutions Development, TSS, Worldline. “We’ve brought together our global expertise in payments with state-of-the-art technology to enable payment stakeholders not only to create the user experiences expected in the new world of digital commerce but also to easily scale them in whichever direction their business will take them. We’re proud to provide these tools that keep shaping the future of payments.”

ABOUT WORLDLINE

Worldline is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2020 Worldline generated a proforma revenue of 4.8 billion euros. worldline.com a

Global technology provider Arrow Electronics has signed a pan-European distribution agreement with global cybersecurity company OPSWAT to offer its MetaDefender and MetaAccess cybersecurity suite of critical infrastructure protection products. The solutions offer customers malware protection and detection capabilities within an organisation’s existing IT solutions and infrastructure, as well as the ability to help ensure that the network connection and the endpoint device is visible, allowed or blocked appropriately in line with threats.

Cyberattacks are becoming increasingly sophisticated and able to evade traditional signature-based and behaviour-based anti-malware defences; as a result, there is a greater need for increased security to beat zero-day attacks and malware. In addition, organisations are faced with an increasing level of unknown devices accessing critical infrastructure. Employees, customers, contractors, guests, suppliers and their devices are all potential threats to the security of infrastructure, but over-zealous protection must not inhibit business productivity.

“The agreement between Arrow and OPSWAT means that customers can be safe in the knowledge that vulnerabilities – even those unknown to them, are taken care of,” said Alessandro Porro, vice president, global channels at OPSWAT. “There are an increasing number of weaknesses across critical infrastructure within organisations and vulnerabilities are often found where least expected. OPSWAT’s suite of cybersecurity products can handle common attack vectors so that stakeholder’s personal information and an organisation’s intellectual and critical infrastructure property remains intact.”

Alexis Brabant, vice president sales of Arrow’s enterprise computing solutions business in EMEA, said, “Security teams must be able to protect themselves from the threat landscape. More devices, more end points and more vulnerabilities than ever before – every file and device pose a security risk. The addition of OPSWAT’s cyberattack suite of products means that many more customers will have the best possible chance to help protect themselves from attack.”

About Arrow Electronics

Arrow Electronics guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of $29 billion, Arrow develops technology solutions that improve business and daily life. Learn more at fiveyearsout.com.

With an aim to enhance the ERM ecosystem in the country, especially in the insurance and reinsurance broking sector, India Affiliate of Institute of Risk Management, the world’s leading professional body for Enterprise Risk Management (ERM), and J.B. Boda Group, a 75-year-old insurance and reinsurance broking and allied services company in India, have signed a Memorandum of Understanding (MoU) for a wide-ranging knowledge partnership. Under the agreement, the two organisations will work together across various platforms to raise risk awareness and build a more resilient corporate structure. This is the third such partnership by IRM India Affiliate towards reinforcing Indian industry’s risk practices with a view to preventing future crises.

Commenting on the partnership, Mr. Hersh Shah, CEO, IRM India Affiliate, said: “As our economy looks at revival, we have the perfect opportunity to strengthen this resurgence organically, by fortifying risk management practices and frameworks across various sectors. Building risk-aware agility is the only way to prepare a resilient corporate India that can counter any threats to business continuity in the future. With this goal in mind, IRM India Affiliate is partnering with leading firms from different industries in expanding risk-awareness, and creating a self-supporting and collaborative risk management infrastructure that includes entrepreneurs, business leaders, and professionals. As a modern insurance broking and solutions firm, J.B Boda Group is perfectly positioned to lead this industry transformation, and their insight into risk best practices in the domain will be invaluable.” 

Rohit Boda, Managing Director, J.B. Boda Group, also spoke about the merits of the collaboration, adding: “As (re)insurance brokers, assessing, managing and transferring risk is the bedrock of all our operations and decision-making for our clients. The company has always emphasised on enforcing risk management practices in all the industries they deal in with their corporates and multinational companies. When working with our clients, we have to be vigilant of risks present currently and ones that are foreseen in the future, to protect their interests through a measured approach. Implementing well-established ERM processes was a key factor in our having been able to optimise the operations and ensure business continuity in the challenging times, while continuing to provide exemplary service.  

We are excited to collaborate with IRM India Affiliate to educate our clients in this space, not only in India, but globally where we operate in 80+ countries (in other countries as well), and spread awareness about the strategic importance and benefits of proactive risk management.  As a leading organisation in the field of ERM education, IRM can make a valuable contribution to facilitating this awareness through their reach. With their expertise and our global network, we look forward to building greater resilience in the Indian and worldwide insurance industry for our clients in various fields.”

Together, the two organisations hope to address the red-hot issues in fintech, artificial intelligence, cryptocurrency and many other areas, through various knowledge initiatives such as research papers, opinions and analyses, and webinars to build wider awareness of ERM and its vital importance in building corporate resilience. Students who have cleared IRM’s examinations will also get opportunities to work with J.B. Boda Group.

The decision of Bundesnetzagentur to allow AI (artificial intelligence) based identification methods for new use cases in Germany is a confirmation of IDnow’s platform strategy and at the same time a turning point in international competition for German technology companies.

With the publication “Video identification with automated procedure” for automated optical identity verification by Bundesnetzagentur in cooperation with the Federal Office for Information Security (BSI), AI-based solutions for the verification of customers are now approved for certain use cases in Germany in addition to the proven methods. (Order here.)

The published order is based on the German Trust Services Act, which implements the eIDAS Regulation in Germany. The catalogue of criteria published by Bundesnetzagentur and BSI prescribes high technology standards for automated identity verification. IDnow is one of the few European providers that has already been officially confirmed with other methods by Bundesnetzagentur within the scope of an accredited conformity assessment and is now also already working on the confirmation for AutoIdent.

IDnow has been using automated identification technology for many years. With its product IDnow AutoIdent, IDnow is one of the leading providers of automated identification in Germany. As early as 2012, IDnow filed a patent application for fully automated identification procedures, which has since been granted by the European Patent Office. “We are pleased that the regulatory authorities have now finally opened up to technological development in Germany and see our years of research into the development of our own AI technology confirmed,” says Armin Bauer, founder and Chief Technology Officer of IDnow. In addition to this patent, IDnow holds other patents and patent applications at the European level.

IDnow’s technology uses so-called Deep Learning to perform an identification at the same security level as a personal identification – for example in a branch. For this purpose, the self-developed artificial intelligence automatically recognises the security features of the ID documents in a video stream and performs a biometric face comparison of a video selfie with the ID document. This is complemented by new security mechanisms such as a “liveness detection” that prevents attacks through recorded videos and photos.

IDnow sees the regulator’s decision as an important step towards a digital society in Germany and a fundamental turning point for German companies in international market comparison. The established and very successful services such as the electronic ID card, BankIdent or the VideoIdent procedure can now be supplemented with AI-based AutoIdent methods for new use cases. IDnow expects a significant change for German consumers: The new decree will make innovative technologies such as digital identities accessible to the broad population in the future – regardless of the individual citizen’s affinity for technology. This is because the new regulation enables platform companies such as IDnow to offer the appropriate digital methods for identity verification in each case.

“The decision of Bundesnetzagentur is an important milestone for platform companies like IDnow. In the future, IDnow, as one of the leading European platform providers, will be able to offer additional, automated identification methods to numerous other industries in Europe. This is an essential step towards a digital future in Germany and for Europe and shows that the time for secure digital identities has come,” says Andreas Bodczek, CEO of IDnow. “Consumer security is always at the forefront of the development of our procedures. For many years, we as IDnow have therefore been actively working with various organisations in politics and regulation to jointly shape this secure, European future,” he adds.

IDnow is one of the leading providers of digital identities with a broad portfolio of products and solutions and identifies several million citizens per year with its platform. The portfolio offered here includes identification methods from offline to online, from automated methods to procedures carried out by identity specialists, available flexibly online, offline in branches and even by courier at the user’s doorstep. IDnow has expanded its role in recent years far beyond simply offering individual ident methods and has become the overarching platform for digital identities with several million transactions per year.

Just last month, IDnow announced the acquisition of identity Trust Management AG, one of the leading international providers of on and offline verification from Germany. This is the second acquisition in the last six months for IDnow and represents an important milestone on the way to becoming the leading identity platform in Europe. The acquisition of identity Trust Management AG enables IDnow to expand into new industries and offer its services to a broader customer base in Germany and beyond.

Companies need tools that can help them improve customer intelligence. This way, they can increase their sales together with revenue if they have to grow quick amidst stiff competition. As a result, companies are scrambling for good crm and Fintech tools for improved business management.

Fintech and CRM are therefore magic tools that every company need to integrate in their business domains for improved workflow efficiency and customer experience. But what is CRM? basically, crm is a software that companies use to manage all their interactions together with their relationships with past, existing and potential customers.

Crm tools are therefore used by businesses to help them streamline business processes, improve profitability of the businesses while staying connected to their customers. The processes include but not limited to customer service and marketing campaigns.

In this article, we discus some of the benefits companies get by using both Fintech and crm.

Benefits Of Using Fintech

Fintech technology does not only improve the stability of your business, but also revamps the financial strength and customer knowledge of your company. We have the top 5 reasons why companies should use the rising Fintech below.

Improves insight on customer spending; this technology provides an improved data enrichment and cloud storage capabilities making data available across the different platforms.

Diversification of the loan portfolio; when your company clearly understands the customer, Fintech helps you to provide customer-specific loan services and offering customers the products they need when necessary.

Fintech improves the performance of traditional financial institutions by improving profitability.

Fintech helps to solve industry pain points such as money transfer and loan processing. Fintech therefore helps traditional financial institutions by leveraging secure network for rapid task handling.

Fintech helps financial institutions by improving customer preference and retention.

Benefits Of Using Crm

CRM supports a number of business functions for improved customer experience and satisfaction.

As a customer management tool, here are some of the importance of using crm in any company.

Integration With Other Apps

Companies need efficient marketing tools to reduce confusion and data lose. By integrating with other modern applications, crm makes marketing much more efficient. Besides, sales reps do not need switch between accounts to drive their marketing campaigns.

On the other hand, crm helps businesses by improving pipeline visibility. Although manual approaches exist, they are slower an may be very costly when several prospects are available when there are several leads to be visualized. CRM simplifies this process making it much easier to understand.

Automated Campaigns

The modern customer takes more time online than they do at a physical store. Any software that helps companies to promote their businesses online will therefore enhance a company’s online presence for a full-time view by clients.

By integrating with other tools such as Fintech, CRM software helps companies to reach prospects through automated emails before they can be engaged by sales reps. As a result, organizations save more money and campaigns become less expensive.

Increased Agility

A crm software helps companies to increase business agility. Businesses therefore find it much easier to streamline operations, adapt to market trends, and coordinate operations across departments much faster.

Data Efficiency And Accuracy

Businesses face stiff competition. Companies must therefore collect and utilize accurate data for decisions to be more effective. This is where CRM comes in. When data collection is automated, errors associated with data collection and entry are eliminated. 

In addition, crm separates and updates the data that is collected based on customer needs, trends in purchase and past interactions with the business.

Working Remotely

Modern cloud crm system supports cloud operation. Besides, combining CRM technology with mobile UIs makes remote working more realistic. As a result, sales reps remotely access and use customer information. Besides, they can easily provide updates to team members from the field without having to get back to the office to do so.

Higher Quality Leads

Every company needs to attract relevant customers. As a result, only prospects with higher conversion rates should be attracted. This helps by improving sales records.

By improving marketing and targeting only the right leads, companies are able to direct                                                                                                                                            resources on prospects that have higher chances of conversion.

Increased Sales

Want to increase your sales? You may need to do business with Fintech and CRM. The data that is collected by CRM about customer interactions helps to make precise decisions on what to stock at what time. The information also helps to determine the peak buying times of customers. As a result, sales volumes.

The Consumer Financial Protection Bureau (CFPB) today warned mortgage servicers to take all necessary steps now to prevent a wave of avoidable foreclosures this fall. Millions of homeowners currently in forbearance will need help from their servicers when the pandemic-related federal emergency mortgage protections expire this summer and fall. Servicers should dedicate sufficient resources and staff now to ensure they are prepared for a surge in borrowers needing help. The CFPB will closely monitor how servicers engage with borrowers, respond to borrower requests, and process applications for loss mitigation. The CFPB will consider a servicer’s overall effectiveness in helping consumers when using its discretion to address compliance issues that arise.

“There is a tidal wave of distressed homeowners who will need help from their mortgage servicers in the coming months. Responsible servicers should be preparing now. There is no time to waste, and no excuse for inaction. No one should be surprised by what is coming,” said CFPB Acting Director Dave Uejio. “Our first priority is ensuring struggling families get the assistance they need. Servicers who put struggling families first have nothing to fear from our oversight, but we will hold accountable those who cause harm to homeowners and families.” The Coronavirus Aid, Relief, and Economic Security (CARES) Act provides borrowers with federally- backed mortgages with access to forbearance, and private lenders have also provided similar assistance. As of January 2021, approximately 2.7 million borrowers remained in such programs, with 2.1 million borrowers in forbearance and at least 90 days delinquent on their mortgage payments. Another 242,000 mortgages not in forbearance programs were at least 90 days delinquent. Industry data suggest that nearly 1.7 million borrowers will exit forbearance programs in September and the following months, with many of them a year or more behind on their mortgage payments. Beginning with the expiration of the federal foreclosure moratoriums at the end of June 2021, mortgage servicers will need ramped-up capacity to reach out and respond to the large number of homeowners likely to need loss mitigation assistance. To meet this surge, servicers will need to plan now. In its oversight of mortgage servicers, the CFPB is focused on preventing avoidable foreclosures. The CFPB will pay particular attention to how well servicers are:

• Being proactive. Servicers should contact borrowers in forbearance before the end of the forbearance period so they have time to apply for help.
• Working with borrowers. Servicers should work to ensure borrowers have all necessary information and should help borrowers in obtaining documents and other information needed to evaluate the borrowers for assistance.
• Addressing language access. The CFPB will look carefully at how servicers manage communications with borrowers with limited English proficiency and maintain compliance with the Equal Credit Opportunity Act and other laws.
• Evaluating income fairly. Where servicers use income in determining eligibility for loss mitigation options, servicers should evaluate borrowers’ income from public assistance, child-support, alimony or other sources in accordance with the Equal Credit Opportunity Act’s anti-discrimination protections.
• Handling inquiries promptly. The CFPB will closely examine servicer conduct where hold times are longer than industry averages.
• Preventing avoidable foreclosures. The CFPB will expect servicers to comply with foreclosure restrictions in Regulation X and other federal and state restrictions in order to ensure that all homeowners have an opportunity to save their homes before foreclosure is initiated.

Provided that servicers are demonstrating effectiveness in helping consumers, in accord with today’s compliance bulletin, the CFPB will continue to evaluate servicer activity consistent with the Joint Statement on Supervisory and Enforcement Practices Regarding the Mortgage Servicing Rules in Response to the COVID-19 Emergency and the CARES Act on April 3, 2020, which provides flexibility on certain timing requirements in the regulations.a

CoinShares International Limited, (Nasdaq First North Growth Market: CS) ("CoinShares" or the "Group" or the “Company”) today announced a strategic collaboration with 3iQ Corp (“3iQ”), commencing with the launch of the 3iQ CoinShares Bitcoin ETF (the “ETF”). As part of this collaboration, CoinShares also disclosed a strategic investment in 3iQ, which further aligns the objectives of the two firms.(1)

Founded in 2012, 3iQ is Canada’s largest digital asset investment fund manager with more than C$2.1 billion  in assets under management. 3iQ was the first Canadian investment fund manager to offer a public bitcoin investment fund.

The ETF will be offered in all of the provinces and territories of Canada. The Toronto Stock Exchange (“TSX”), the largest stock exchange in Canada, has conditionally approved the listing of the Units under the symbols “BTCQ.U” (in U.S. dollars) and “BTCQ” (in Canadian dollars), subject to the fulfillment of TSX requirements. 3iQ will act as the investment and portfolio manager of the ETF which is expected to begin trading in early April, 2021.

CoinShares and 3iQ share similar objectives - to make digital assets more inclusive by facilitating access to investors through a variety of trusted, regulatory compliant  investment vehicles that are available in global markets. CoinShares' participation in the ETF will allow 3iQ to leverage the global brand that CoinShares has built over the past 8 years, allowing them to extend their outreach. The 3iQ CoinShares Bitcoin ETF will increase CoinShares’ brand recognition in the North American asset management market, which is a strategic growth market for CoinShares in 2021.

Jean Marie Mognetti, CEO of CoinShares, commented:

“While global banks are beginning to explore making bitcoin investment products available to their wealthiest clients, at CoinShares, our mission is to provide investors with a variety of options to facilitate investment in digital assets by lowering barriers to entry. In 2015, CoinShares was the first firm in the world to offer regulated, publicly listed exchange traded products that allowed investors to obtain exposure to bitcoin in their portfolios. With inflows into digital asset investment funds exceeding $6B in the first quarter of 2021, and global AUM reaching a new record of $55B(2), our team at CoinShares believes digital assets will continue to grow as more investors look for cost-efficient vehicles to access this exciting new asset class. We are actively exploring new ways we can partner with exceptional firms like 3iQ to pursue our mission of making digital assets more accessible to both retail and institutional investors.”

Advanced, an international provider of application modernization services with unique expertise in the legacy modernization market, announced today that it has achieved Amazon Web Services (AWS) Mainframe Migration Competency status. This new designation recognizes that Advanced has proven solutions, practices, and customer success in migrating both mainframe applications and data to AWS.

Recognizing the complexity of a mainframe migration, AWS customers seek proven methodologies, tools, and best practices to empower successful migrations. The AWS Partner Network (APN) plays a critical role in these efforts by providing access to mature technology products and services for customers’ mainframe migrations from AWS Partners with proven solutions and expertise.

AWS launched the AWS Mainframe Migration Competency to help customers confidently identify and engage AWS Partners who specialize in mainframe migration. These AWS Partners are vetted, validated, and verified against a high bar to achieve the AWS Mainframe Migration Competency. The high bar ensures that AWS Partners with AWS Mainframe Migration Competency status offer mature solutions and practices and repeatable mainframe migration success.

Achieving the AWS Mainframe Migration Competency status differentiates Advanced as an AWS Partner with a track record of success and deep domain expertise in migrating mainframe workloads.

“The transition from mainframe to AWS can provide businesses with significant cost savings, stronger application stacks, and the level of horizontal scalability needed to stay agile and competitive in today’s digital landscape,” said Brandon Edenfield, Managing Director of Application Modernization at Advanced. “In order to shift to the Cloud and realize these opportunities, however, organizations must first partner with those that have the deep industry expertise and the right tools to create tailored strategies and execute projects successfully. Advanced is uniquely positioned to manage the transition to AWS for customers – and with our specialized and automated testing and refactoring solutions -- we’ve helped numerous organizations to achieve as much as 70% in cost savings while transforming their legacy applications into modern stacks with more agile development and test life cycles.”

“These AWS Partners all have a proven track record of helping customers migrate mainframe workloads and we’re delighted to launch the AWS Mainframe Migration Competency with them. This AWS Mainframe Migration Competency will help customers quickly and confidently identify and engage vetted AWS Partners with repeatable mainframe migration success,” said Bill Platt, General Manager, Migration Services, AWS. “We look forward to seeing them work with our customers to migrate and modernize mainframes enabling cost-effective, agile, and innovative solutions.”

AWS is enabling scalable, flexible, and cost-effective solutions from startups to global enterprises. To support the seamless integration and deployment of these solutions, AWS established the AWS Competency Program to help customers identify AWS Partners with deep industry experience and expertise.

With more than 35 years of experience in application modernization, Advanced has successfully processed 2.5+ billion lines of code through its solutions and completed over 500 modernization projects worldwide for customers that span all industries including The New York Times, FedEx and the UK’s Department for Work and Pensions (DWP). AWS awarded Advanced the competency status based on the company’s understanding of the complexity of tools in the marketplace and ability to develop its own specialized solutions for application modernization, Cloud, and other IT services. 

To learn more, visit modernsystems.oneadvanced.com.