ModusLink's Subscription Solution Goes Live

ModusLink's Subscription Solution Goes Live
21.07.2016 11:15 am

ModusLink's Subscription Solution Goes Live

Supply Chain Finance

ModusLink Corporation announced the launch of its Subscription Solution, available worldwide. The platform-agnostic solution, powered through ModusLink’s enterprise-class Poetic™ software, is the only global full omni-channel offering for creating and managing online subscriptions. It includes functionality such as multiple payment options, financial management and tax services, entitlement management, systems integration, invoicing and fulfillment – all in one, fully-integrated solution.

ModusLink® Subscription Solution is a flexible, easy-to-use offering that follows the entire subscription lifecycle process from the initial subscription order through pre-delivery notification to ensure superior customer service. Users have the option of integrating ModusLink® Subscription Solution either as a standalone offering or via ModusLink® Poetic™ Service Cloud, which enables end customers to tailor their subscriptions from product selection to delivery schedule directly in a merchant’s online store and modify it at any time.

The solution also extends beyond the traditional scope of subscription management to help merchants maximize revenue and growth opportunities through this line of business. Built-in Financial Management Services empower merchants to expand their global footprint and find new opportunities by tackling country and industry-specific payment challenges, helping them grow as their e-commerce strategy evolves. A cloud-based business intelligence platform within the solution gives merchants tools for real-time reporting, monitoring and analysis.

Additional features include:

Subscription Management

  • Multiple subscription and recurring payment options based on business needs:
    • Merchant-initiated subscription billing - merchants offer their own flexible subscription and marketing models, keeping full control of all billing parameters on their systems
    • Automated billing plan - stored payment plans allow collection of regular payments from buyers in a predefined automated way
    • High-End model - Merchants can manage recurring payments, access rights to intellectual property, content and services for all their products, on premise or in the cloud (SaaS)
  • Subscription registration integration with resellers and partner systems
  • Support of built-in and external web store integration for subscription ordering
  • Fixed calendar dates, floating time periods, count-based and registration anniversary-based delivery schedules
  • Automated email notification deliveries and renewal fulfillment

Payments

  • All transactions are routed and processed through a single integration
  • Mobile point-of-sale, eCommerce, mCommerce, and eTerminal (MOTO) are all configured and managed through a single dashboard
  • The merchant is in full control of payment management and can request varying debit amounts and/or frequencies (e.g. first month free, or changing payment amounts)

Global Scalability

  • Immediate access to more than 250 global and localized payment acquirers
  • Cross-border processing and local acquiring on a global scale
  • Multi-region, multi-language and multi-product line subscription program structures
  • Full coverage of VAT (value-added tax), indirect tax models, import/export taxing and reporting, Intrastat reporting and support for regulatory or industry body compliance such as the European Waste Electrical and Electronic Equipment Directive (WEEE)

Risk Management

  • Over 120 risk checks, including tokenization for recurring payments, to strongly protect against fraud and chargebacks
  • Full compliance with the PCI (Payment Card Industry) Data Security Standard

“As companies look to expand their global footprint, the proper management of subscription services is critical in order to achieve greater revenue potential,” said Murt O’Donnell, director, ESolutions, at ModusLink. “Having a flexible, fully-integrated subscription solution allows our customers to easily scale their sales channels while maintaining the control to manage it in the way that’s most impactful for their business.”

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