Ecommerce fraud increases as consumers increasingly migrate to online shopping

Ecommerce fraud increases as consumers increasingly migrate to online shopping
22.03.2019 07:34 am

Ecommerce fraud increases as consumers increasingly migrate to online shopping

Security , Fraud Detection

Figures from the annual BRC Retail Crime Survey out today report an exponential increase in ecommerce fraud, specifically fraudulent Card Not Present (CNP) refunds. As consumers shift away from spending on the high street and adopt a proclivity for online shopping, ecommerce fraud is growing at twice the rate of ecommerce sales. It’s expected that retailers will lose around US$130 billion in digital CNP fraud between now and 2023. 

To combat this risk, online retailers have spent a staggering £8 million, adopting a reactive measure rather than a proactive one. However, by investing in fraud detection and prevention solutions that verifies a user’s identity and cross-references it against fraud data before allowing transactions, merchants can curb significant losses from fraud, according to Zac Cohen, General Manager at Trulioo.

Zac comments: “A data trail is at the heart of every transaction, even the fraudulent ones. If used effectively, data can expose malicious actors, especially when verifying identities at account creation. With the rise in ecommerce fraud, the use of specific data points can create barriers that prevent criminals from gaining access to ecommerce accounts, while simultaneously authorising legitimate customers to effortlessly access their accounts. In mere seconds, smart data can be referenced, verified and used to prevent fraudulent transactions – saving online retailers time, money, and resources – while allowing legitimate customers to easily and efficiently complete a purchase.”

Zac continues: “Additionally, many online retailers are expanding into emerging markets around the world where mobile phones are proving an effective cost-efficient tool for identity verification.”

“As ecommerce continues to grow, so too does the risk and cost of fraud. Fraudsters will always go for the easiest, fastest and most lucrative payoffs and that means targeting retail sites that do not implement vigilant, vigorous practices for verifying customers and detecting fraud. In the burgeoning ecommerce landscape of today, an agile and data-centric approach to combat fraud is the need of the hour.”

Related News

Retail cash automation market booms as global installations surpass 700,000

Latest research shows retailers across the world are investing in technology that improves cash management and boosts security

Market outside Japan... Read more »

Experian partners with Global Data Consortium to bolster international customer identity verification

Experian and identity verification provider Global Data Consortium (GDC) have today announced a new partnership which will transform customer onboarding journeys for both... Read more »

FICO Offers Free Cyber Risk Score 90-Day Trial in Europe

Cyber exposure is one of the most rapidly growing risks in today’s digital world. Almost daily, the media report on companies that have suffered data breaches where criminals... Read more »

Leading Firms Collaborate with Mastercard to Further Secure Open Banking Ecosystem

Mastercard announces three key financial firms as the latest companies to start using Mastercard Open Banking Protect, safeguarding organisations who manage... Read more »

iProov to provide biometric technology to challenger bank Knab, part of AEGON

Today, iProov is proud to announce that its technology is to be deployed by Dutch challenger bank Knab, to provide an effortless online biometric experience to its nearly 500,... Read more »

FICO Awarded 13 New Patents for Responsible AI, Fraud and Decision Management

Silicon Valley analytic software firm FICO has been awarded 13 new patents related to fraud, artificial intelligence (AI) and decision management. In total, FICO currently... Read more »

Magazine
ALL
Free Newsletter Sign-up
+44 (0) 208 819 32 53 +44 (0) 173 261 71 47
Download Our Mobile App
Financial It Youtube channel