Placetel, a cloud PBX service from BroadSoft Germany GmbH, has been named by ISG/Experton Group, a leading fully integrated research, advisory and consulting company, as one of the best cloud-based solutions for Unified Communications as a Service (UCaaS) in Germany. ISG/Experton Group positioned Placetel, powered by BroadSoft, in the leadership quadrant in its provider comparison "ISG Provider Lens Germany 2017 - Cloud Transformation / Operation Services & XaaS".
An infographic accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/38c74af2-ebc5-4f44-9e54-390eea52e0d0
Oliver Giering, Advisor of ISG/Experton Group and lead advisor of the study said: "Placetel has developed very well over the previous year and is therefore represented among some major players in the Leadership Quadrant of our study. In the rapidly growing UC market, there is still great potential for the Placetel offering."
Peter Nowack, general manager and vice president, BroadCloud Retail explains: "UCaaS is becoming the new core of business communications. Therefore, we are particularly proud of this recognition from ISG. Our position in the leadership quadrant further confirms the opportunity to expand our solutions and align them closely to the needs and demanding requirements of our customers."
Not only did ISG praise the Placetel offering for its broad functional spectrums, but also BroadSoft Germany's large customer base for PBX systems from the cloud, as well as its strong focus on medium-sized enterprises. According to ISG, new solutions for business communication have been on the rise, especially for small and medium-sized companies - not least due to the changeover from ISDN to the All-IP network. In addition, the consulting firm appreciated that Placetel is operated via computer centers in Germany. "For many of our customers, this is particularly important for data availability and security," said Peter Nowack.
Due to market trends and strong growth, ISG has evaluated the UCaaS topic for the first time this year. UCaaS means the cloud-based integration of various communication channels, collaboration solutions and other applications on a single platform. Thus, UCaaS is of crucial importance for modern business communication.