Provenir, provider of risk analytics and decisioning solutions, today announces the integration of its platform with Salesforce to improve the execution of complex credit decisioning processes with increased transparency across platforms. Companies that use Salesforce for customer relationship management (CRM) can now connect to Provenir’s platform to run automated risk analytics and decisioning for credit and loan applications, as well as mobile payments and e-commerce transactions -- all from within their Salesforce environments.
Slow, inefficient manual processes hamper risk analytics and decisioning processes. Banks, card issuers and even fintech disruptors spend hours performing credit checks, risk scoring and due diligence processes on legacy systems. Not only does this make the process more complex, it often requires the duplication of customer data, which is both time consuming and error prone. Through this integration, Provenir’s risk platform interacts directly with Salesforce for a real-time and seamless risk analytics and decisioning processing experience that utilises a single data set.
“To manage the full credit and risk lifecycle, companies need to integrate with service bureaus, internal and external databases, risk models and CRM systems. At Provenir, we provide an orchestration hub that is truly agnostic to any technology, database, data service or risk model. With that, we can help clients automate and move towards instantaneous risk decisioning and provide a real-time experience to their customers,” said Paul Thomas, Managing Director, Provenir.