Fiserv, Inc., a leading global provider of financial services technology solutions, today announced that Putnam-Greene Financial Corporation, a $510 million bank holding company headquartered in Eatonton, Georgia, has selected Fiserv as its new technology partner.
The organization was looking for a partner with a strong focus on service and a wide breadth of innovative technology.
“The level of service from all members of the Fiserv team has been impressive. They continue to be very responsive and helpful,” said Chip Benton, president, Putnam-Greene Financial Corporation. “During the decision process, we spoke with several other Fiserv clients of various asset sizes, and we heard nothing but good comments about the software and the people. This is highly unusual in such a complicated industry. We have tremendous confidence in Fiserv.”
The bank chose the Precision® core account processing platform from Fiserv and is moving to an outsourced account processing model for the first time. According to Benton, the move will help bank staff sleep better at night.
“Many things come across a bank president’s desk every day. I appreciate the ability to hand off something this important to a proven team,” said Benton. “It will help our staff and me focus on priorities more directly tied to profitability.”
The bank is implementing a range of solutions from Fiserv, including Retail Online™ and Business Online™ for consumer and business online banking, CheckFree® RXP® and CheckFree Small Business for consumer and business bill pay and a range of item processing and EFT solutions. This single-vendor approach can be more appealing to regulators and simplifies regulatory reporting. Integration between the various systems will also help speed processes and streamline workflows throughout the four chartered banks.
“There’s significant focus right now on creating a new kind of banking experience that resonates with the way people live today,” said Byron Vielehr, group president, Depository Institution Services, Fiserv. “Putnam-Greene Financial Corporation is delivering on their customer’s expectations by creating an integrated digital experience, while also streamlining processes to allow the bank’s staff to spend more time with customers.”