Free debt advice provider PayPlan has been named Best Financial Support Provider for the second year after a successful showing at the Consumer Credit Awards.

PayPlan, one of the UK’s biggest and most trusted free debt advice providers, was named ‘Best Financial Support Provider’ and ‘Treating Customers Fairly Champion’ at this year’s awards.

It’s the second year in a row that PayPlan has won the Best Financial Support Provider award after overwhelmingly positive feedback from its customers, who provided an average rating of 4.97/5.

The awards are run annually by Smart Money People, a platform dedicated to reviews for financial services in the UK.

Peter Munro, PayPlan’s Partnerships Director, said: “The awards are a true testament to the dedication and hard work of our entire team, and it’s heartening to see that our customers appreciate the effort we put into assisting them on their debt-free journey.

“It’s been a challenging year with inflation, rising interest rates and economic uncertainty, so expert support and debt advice have never been more critical or in demand.

“Our customers really are at the heart of everything that we do; we understand that they’re individuals and families facing real-life financial challenges which can have a huge effect on their lives, so the fact that these awards are based on their feedback makes them even more important to us.

“The Treating Customers Fairly Champion award reflects our commitment to supporting vulnerable customers through a challenging financial period and helping them reduce their debts in the way most suited to their situation.

“No matter their circumstances, we aim to help anyone who reaches out to us regain control of their finances, reduce their stress and feel reassured – so to win Best Financial Support Provider for the second year running shows that our entire team are doing an incredible job.”