VISTRA Appoints Karen Bennett As Chief Delivery Officer

People Moves
10.07.2025 04:25 pm

Vistra, a leading provider of essential business solutions that help organisations to invest and grow efficiently and compliantly across the world, is pleased to announce the appointment of Karen Bennett as Chief Delivery Officer (CDO).

Karen joined Vistra in 2024 after the merger with Tricor to lead operational excellence and prior to her new CDO role, was Vice President of Global Delivery and Operational Excellence reporting into Kim Jenkins. Now, as part of Vistra’s Executive Committee, Karen will oversee the operational transformation and productivity agenda for the Global Delivery Organisation, as well as supporting the broader Vistra delivery agenda.

Kim Jenkins, Chief Executive Officer, comments, “As a high-impact transformation and operational excellence leader, Karen has played a pivotal role at Tricor and Vistra. She established Intelligent Automation, Process Excellence, and Quality functions and delivered projects that simplify ways of working and add tangible value. As we carry out our strategy, Karen’s leadership of our global delivery organisation will be key to our success.”
Kim adds, “This appointment also demonstrates our commitment to developing internal talent and building career pathways for our people and we’re delighted that we've been able to complete this entire succession cascade from within the organisation.”

Karen Bennett, adds, “I’m excited to step into this role at Vistra. I’ve seen the talent, commitment, and drive across our business, and I’m proud to work with such a strong leadership team and so many dedicated colleagues. This is a great opportunity to build on what we’ve achieved, keep simplifying how we work, and help our teams deliver even more for our clients. I’m looking forward to working together to make real improvements for our clients and our people”.

Karen is an accomplished transformation executive with a track record of driving enterprise-wide change, operational excellence and measurable value creation.

Previously, Karen was part of the transformation office at LRQA, where she contributed to shaping and executing the post-acquisition strategy following its sale to Goldman Sachs Asset Management. Her earlier roles include senior positions at SAI Global including as Head of Technology and Transformation in the Assurance division and she was a key member of the deal team during the sale of the Assurance business from BPEA to Intertek.