NatWest has today announced the appointment of Matt Tuck into a new role as Head of Products, Service and Operations, Commercial Banking. Matt joins the bank from Commonwealth Bank Australia (CBA) where he was CEO, Europe and North America.

In this new role, Matt will be responsible for the bank’s products and customer service offering for its 1 million commercial banking customers, across the NatWest, Royal Bank of Scotland and Ulster Bank brands. The bank’s commercial proposition supports business customers ranging in size from entrepreneurs and start ups, through to large multi-national corporations and Financial Institutions. Matt will report to Paul Thwaite, CEO, Commercial Banking, and will sit on the bank’s Commercial Banking Executive Committee (ExCo).

Matt Tuck, Head of Products, Service and Operations, Commercial Banking said:

“I’m really pleased to be joining NatWest to lead a fantastic team who are  focused on delivering for our customers, bringing innovative products and solutions to meet their needs. As the largest supporter of UK business, never has this been more important and its an exciting time to be joining NatWest.”

Paul Thwaite, CEO, Commercial Banking said:

“I am delighted to welcome Matt to the team. He has a strong background across the full range of commercial banking products and broad experience in managing large teams in the UK, and globally.

As we continue to help our customers through this period of unprecedented uncertainty, it’s more critical than ever that our products and services help them navigate the coming months and years, and ultimately grow and prosper despite the current economic challenges. In his new role, Matt will play a central role in helping ensure we do that.”