HSBC Appoints Steven Van Wyk as New Group CIO
- People Moves
- 07.12.2020 09:41 pm
HSBC has announced the appointment of Steven Van Wyk as Group Chief Information Officer (CIO), to lead the bank’s global technology organisation and to execute its customer-focused technology strategy.
Steve will be responsible for ensuring HSBC’s global businesses have strong technology capabilities so that they can deliver market-leading customer experiences. This includes applying design thinking and implementing technologies like artificial intelligence and robotics to digitise key processes. He will also be in charge of operational resilience and managing the bank's cyber security.
Steve joins HSBC from The PNC Financial Services Group (PNC Bank), where he was Head of Technology and Innovation. Prior to PNC, Steve was Group CIO and Chief Operating Officer (COO) at ING Bank, and he previously spent 10 years with Morgan Stanley, including as Global CIO/COO for the Individual Investor Group.
Based in London, Steve will lead HSBC’s global team of technologists, including embedding new agile ways of working with a strong customer outcome focus, as well as talent development and attraction.
John Hinshaw, Group Chief Operating Officer, HSBC, said: “Steve is a highly-experienced transformational technology leader, with a strong track record of running large scale technology organisations in financial services. I look forward to working with Steve to execute on our customer-focused technology strategy, which is the foundation and enabler of the bank’s growth plan.”
Steve Van Wyk, said: “I am delighted to join HSBC with its unique global reach, diverse customer base and strong growth opportunities. There is huge potential to use technology to continue to improve and differentiate its customer experience, as well as to increase speed and efficiency.”