BCSG, the award-winning cloud application marketplace provider, has today announced the appointment of Simon Lunn to the role of Chief Operating Officer. Simon will be responsible for the deployment and delivery of new products and services to the telecoms and financial services markets and for meeting many of the challenges that come with BCSG’s growth.
Simon was previously VP Customer Excellence and Business Operations of Cloud Services for Deutsche Telecom. He led teams managing the development, operation and customer service of their online application marketplaces as well as commercial teams focused on business intelligence, market research and revenue generation. He has previously held a series of operations and service positions, in addition to marketing, finance and program roles, both in mobile telecoms, during its rapid growth, and in fixed telecoms.
“We’re delighted to have Simon join us,” said John Davis, Managing Director, BCSG. “Simon has a great deal of experience not only in successful cloud services and engagement platforms, but in dealing with the challenges that come with fast growth. To capitalise on the opportunities that currently exist for expansion, it is vital that we continue to offer a great service to our current customers and grow in a way that is sustainable. Simon’s expertise means we can ensure that our offering evolves and develops in line with what our customers need.”
“BCSG is truly unique. It has a deep understanding of the technologies our customers need and couples this with the practical understanding and hands on experience of how to make application marketplaces deliver real value to SMBs” said Simon Lunn, COO, BCSG. “BCSG is in an ideal position to help the telecoms and financial service industries dramatically strengthen their customer relationships and to take advantage of the opportunity this creates.”