APEXX Global Appoints Head of Relationship Management

  • People Moves
  • 10.01.2023 11:10 am

APEXX Global, (“APEXX”), the multi-award-winning global payments platform, is pleased to announce the appointment of Louise Garratt to Head of Relationship Management. Louise’s appointment will help to drive growth as APEXX continues to gain market share, bringing more efficient and cost-effective payments solutions to merchants.

Founded in 2016, APEXX combines acquirers, gateways, shopping carts and Alternative Payments Methods into a single API connection. Its platform is partner-agnostic, transparent and integrated to provide a ‘one-stop solution’ for merchants, adopting a ‘merchant first’ approach. APEXX also provides a BNPL aggregator through its platform APEXX Connect, helping to improve customer experience, basket value and conversion rates.

Louise brings a wealth of experience from across the payment’s ecosystem, having held roles at Virgin Atlantic, where she managed the company’s global payment strategy and leading insurer LV=.  Following this, Louise was Senior Payments Manager at easyJet, where she established the payments system for the newly formed easyJet Holidays business in addition to navigating the upcoming Secure Customer Authentication requirements and its impact on the airline. Most recently, Louise was Senior Manager of International Consumer Payments for The Walt Disney Company, where she managed all Direct-to-Consumer lines of business across the EMEA region. In this role, Louise managed a wide variety of stakeholders across the streaming, retail, parks, and resorts businesses.

Peter Keenan, CEO and Co-founder of APEXX, said: “It’s brilliant to welcome Louise to the APEXX team. With challenging market conditions set to continue in 2023 now, more than ever, businesses must demonstrate clear value to their customers. We are firm believers in the critical need to revolutionise the global payments industry for merchants and their customers. With Louise on board, and her proven experience optimising payments for leading global brands, we are well placed to continue to deliver on this mission.”

Commenting on her new role, Louise Garratt said: “I am delighted to be joining APEXX as Head of Relationship Management. My experience improving payments systems across the travel, retail and entertainment sectors means I have a strong understanding of what merchants want and need from their payments systems – and how important it is to get it right! I’m excited to work alongside the APEXX team to support their goal to reduce costs and friction and boost conversion rates to deliver frictionless payments.”

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