The consortium that consists of Worldline [Euronext: WLN], the European market leader in the payment and transaction services, and Conduent, was selected by Île-de-France Mobilités (IDFM) to build the central ticketing system as part of its Smart Navigo Ticketing Modernization Programme. Alongside IDFM’s other technical partners, the consortium has now delivered the first building block to give passengers in the Ile-de-France (Paris) region access to smartphone-based tickets. Initially, the service will be rolled out for users of Samsung smartphones and for smartphone users on the Orange network. Shortly thereafter, all Android smartphones with NFC functionality will be able to use the service.
The Smart Navigo program, launched in 2016 by Valérie Pécresse, President of the Regional Council of Île-de-France, aims to make life easier for the region’s passengers by harnessing the full benefit of new technologies. In particular, the goal is to provide passengers with more flexible products such as pay-as-you-go solutions, develop ticketless channels to cut down on the need for ticket machines and offices and to phase out magnetic strip tickets. A preliminary version of the Navigo Liberté+ pass is also being trialled. Product users can travel around freely (metro and buses, for the time being) and are charged for the journeys they make afterwards.
These services are the first concrete building blocks mapping out a revolution in Île-de-France Mobilités’ services. The goal is to switch all fare collection over to ticketless solutions and, ultimately, to make purchasing, use and after-sales solutions for fares and also the many benefits of a personal mobility account — pre- or post-payment, journey mapping, season tickets and multi-service applications, and so on, available to all passengers.
For Worldline and Conduent, the success of this first challenge reflects the effective collaboration between all players in the ecosystem and its numerous partners. For this keystone project transitioning from conventional ticketing solutions to new forms of passenger interaction and governance, 14 information systems needed to be hooked up to each, and teams in five locations across France—Lille, Lyon, Paris, Valence and Nantes—all swung into action, with numerous contributions from participants throughout the ecosystem.
To meet the very tight deadlines, Worldline and Conduent focused on using proven standards-compliant technology, and this helped to minimize the impact on existing systems.
The Worldline-Conduent consortium also played a key role in the solution’s overall integration and received active support from all the other ecosystem participants, including Wizway Solutions, Dejamobile, Instant System, Sword and Paris region transportation operators.
From a technical standpoint, the NFC system is based on Samsung’s SIM Centric and Secure Elements technologies. The rapid roll-out, just 7 months after the project was launched, was made possible through the use of proven standards-compliant products, including:
The next stages in the project for 2020-2021 are: