TSYS announced that Rabobank has renewed its payments agreement with TSYS to continue processing the bank’s consumer card portfolio. TSYS will also provide additional services such as fraud and risk management, as well as customer service through TSYS Managed Services EMEA.
The Rabobank Group is one of the world’s leading, sound and sustainable financial institutions. With roots in the Netherlands, the Rabobank Group has grown into an international financial services provider active in banking, asset management, leasing, insurance and real estate. It has more than 24,000 employees and is active in 40 countries.
“For more than a decade we’ve enjoyed a great relationship with Rabobank, a key leader in the Dutch payments market,” said Rob Hudson, group executive for TSYS International. “We’re excited to continue providing them with innovative products and services that enables them to offer a unique experience for their customers.”
“TSYS is a trusted partner to us,” said Mr. Erik Kwakkel, senior vice president, of Rabobank. “Since 2005 TSYS have supported our business and the unparalleled strength, stability and resiliency of TSYS’ consumer card platform have been key elements in the results we have seen within our growth and customer journey experience. We count on them to help us better serve the evolving needs of our customers.”
Details of the long-term agreement were not disclosed.