Forecourt retail specialist Suresite Group has partnered with leading equipment and service supplier to the energy sector, TSG UK, to enhance its payments offering. This partnership will enable Suresite to offer a one-stop shop for hardware, software, installation and customer support, providing a range of simple, affordable and secure payment solutions to its forecourt retail customers.

The British Retail Consortium’s 2021 annual payments survey, published last September, shows that, for the first time, more than 80% of all UK retail sales last year were made by a payment card, with more than half of these by debit card. 

With the 2021 Forecourt Report finding that 7,395 of the 8,384 fuel forecourt sites in the UK have a ‘shop’, forecourt retailers need to meet customer demand for quicker and simpler payment methods as non-fuel retail continues to grow.

Safer and more reliable payments for the forecourt

With over 15 years’ experience in payments processing, Suresite offers a full suite of payment services, from payment processing to terminals. This perfectly complements TSG’s forecourt retail services, which include equipment installation – from point-of-sale to car washes - as well as on-site servicing and back-end software.

The new PCI approved point-to-point encryption (P2PE) terminal will offer a safer choice for fuel forecourts, offering both bank and fuel cards payment processing, and ensuring cardholder data is captured and encrypted before it enters the computer network. Not only will this reassure customers that their sensitive data is safe and secure, but for forecourt retailers it will also significantly reduce the paperwork and potential costs associated with PCI compliance.

Using leading technology, all of Suresite’s payment terminals are continually monitored to proactively check functionality, highlighting potential issues and triggering online resolution – sometimes before an issue has even been noticed at the site. 

Backed by TSG’s experienced servicing team on the ground, and the fact that Suresite answers 97% of customer service calls in 15 seconds from their UK call centre, customers have peace of mind that their crucial payment facilities will remain operational.

One stop payment solution

By having one point of contact, Suresite’s customers benefit from a hassle-free experience that is also more cost-effective, thanks to better purchasing power - with no need to use sub-contractors and affordable payment plans. 

Nick Horne, sales and commercial director at Suresite says: 

“We are excited to be partnering with TSG UK to bring a new P2PE enabled device to the market.  We have always prided ourselves on first-class customer service and this is another step forward as we continually improve our products and service for customers. This partnership will see us positioned as offering a one-stop payment solution by providing hardware as well as our traditional card acquiring solutions.  

“We are pleased to be able to bring this exciting new product to the market and can’t wait to introduce it to our customers and prospects in the coming weeks and months”.

Features and benefits of new P2PE enabled terminal

• Quick and secure payments
• PCI P2PE approved card machine
• Simplified PCI DSS compliance
• Easy contract management
• Accepts all major payment types including fuel cards
• 24/7 customer service

Steve Watts, sales director at TSG UK commented:

“The alliance between TSG UK and Suresite will further enhance TSG’s already strong offering in secure payment solutions for retail forecourts. 

“Suresite’s vast experience in payment processing, backed up by unparalleled customer service, ensures total satisfaction for operators across the UK. We are delighted to partner with Suresite to provide this highly-secure payment solution to our extensive customer base.”

https://www.suresite.co.uk

https://www.tsg-solutions.com/uk/