Sure and Checkout.com Partner to Improve Payments for Digital Insurance

  • Payments
  • 06.11.2024 02:20 pm

Checkout.com, a leading global digital payments provider, today announced a new partnership with insurance technology leader, Sure, to improve the digital experience for consumers accessing insurance products, by boosting payments performance.

The move is set to transform Sure’s digital payments strategy and support its Fortune 500 partners, enabling them to grow in the digital economy. The partnership allows Sure to accept payments from credit and debit cards and manage recurring monthly payments directly and those managed on behalf of its customers.

As a rapidly growing insurtech business, Sure partners with brands and carriers to cut the cost and complexity of launching digital insurance programs. Sure’s mission is to transform the way insurance is purchased and managed digitally, strengthening the bond between disruptive providers and savvy consumers.

Sure’s infrastructure provides the backend network that connects two sides of the market (carriers and brands) to enable digital insurance experiences within websites, mobile interfaces, points-of-sale, and more. Sure offers a variety of solutions, from producing quotes for complex products, including auto and home insurance to facilitating premium payments. 

Since partnering with Checkout.com, Sure has already seen an acceptance rate increase across regions, leading to additional revenue for its insurance enterprise customers.

Sure’s partnership with Checkout.com includes the adoption of Real Time Account Updater, a product that recovers lost transactions from inactive card details and improves customer experience. 

In addition to payment processing services, Sure will be leveraging Fraud Detection Pro, Checkout.com’s advanced fraud solution, to create custom rules for each of its consumer profiles, and build a screening strategy aligned with its business goals. 

Jim Cho, VP of Revenue Growth North America at Checkout.com, comments: “Insurtech is an incredibly exciting space with Sure leading the charge. By combining our advanced payment solutions with their innovative platform tailored to insurance providers we have been able to significantly improve Sure’s payment acceptance rates, streamline operations, and unlock new revenue opportunities for the business. 

“Great partnerships are born through collaboration, and our work with Sure proves that. By taking a customer-first approach to payments, working directly with their team from a challenge all the way through to a solution, we’ve been able to drive greater performance and deliver impactful results.”

Yarden Sachs, Chief Technology Officer at Sure, comments: ”When Sure faced a challenge with scaling massive payment volumes, Checkout.com's support team quickly stepped in. Their fast response and expertise proved valuable.

“By implementing Checkout.com's solutions like - Real-Time Account Updater (RTAU)we not only solved the problem but improved our performance. Our card acceptance rates surpassed previous levels.

“Checkout.com went beyond solving our immediate issue. They shared tips for future optimization, demonstrating their commitment to our long-term success.”

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